Services Team Coordinator

Bethanie Group

Perth, WA

Posted 2/26/2021

Bethanie, Western Australia’s leading not for profit aged
care and retirement living provider, has been warmly welcoming and
caring for seniors for over 65 years. We strive to lead the change
in the way Australians think about ageing, recognising ‘old
age’ as a positive force in society and giving a voice to
those who have seen it all and live to tell the tale.

As Bethanie's Services Team Coordinator , you
will be responsible for the coordination of residential and
community services at Bethanie relative to admissions. This
includes coordination of residential bed vacancies across the
organisation, placement of potential residents and assisting
clients to access Bethanie community services.

Your previous healthcare experience will be utilised to ensure
our clients are placed within the appropriate care within Bethanie
services. Your passion to help others will support you to liaise
with residential site and case managers, Bethanie Connect team,
clients and families to successfully ensure each client’s
needs are identified and recommendations provided.

The role is being offered on a permanent part-time basis
30.4 hours per week and located at Bethanie on Pier, our
beautifully appointed offices in Perth.

Key Responsibilities:
Maintain communication with Residential sites regarding
vacancies and availability of vacant beds

Make recommendations of potential residents to Managers to
fill vacancies

Scheduling and Coordination of assessments applicable to a
range of funding Streams

Guide customers through the process and relevant paperwork
for all residential and community funding streams

Responsible for the provision of client focussed services
which meet the needs of the individual as well as relevant
legislation, program outcome standards and guidelines

Maintain communication with external key stakeholders with
regular vacancy updates

Co-ordinate admissions from key stakeholder group by
providing excellent communication and attainment of relevant
paperwork

Responsible for determining eligibility as per the
requirements of individual services offered by The Bethanie
Group Inc.

The provision of other information and/or referrals when
having determined that a person is not eligible for services
from the Bethanie Group

In accordance with the Programme guidelines, ensure that
information provided to clients pertaining to programs, fee
structures and service agreements, are relevant and
accurate

Display empathy and understanding, with a knowledge of
boundaries and need for referral where required when working
with clients, families, friends of client and relevant
others

Skills & Knowledge:
Willingness to uphold the Mission, Vision and Values of The
Bethanie Group Inc.

Nursing or Allied Health qualifications

High Level of proficiency with Microsoft office and client
Management Systems

Experience in Aged Care

High level organisation skills and ability to
multi-task

Current Police Clearance, or willingness to apply for
one

Ability to meet flexible
works hours with start and finishing times varying between 8am
– 5pm

Working with Bethanie

At Bethanie we are committed to being an employer of choice by
creating a supportive and compassionate environment for our people,
customers and residents.

In 2019, 84% of staff said they were engaged and enjoyed working
at Bethanie, and 93% of customers said they were satisfied with
Bethanie’s services, with a strong willingness to recommend
Bethanie’s services to others. We are extremely proud
of these results and believe it demonstrates our commitment
creating a positive environment for our people and our
customers.

As well as being part of a stimulating and nurturing work
environment, you will also have access to the following

benefits:
Salary Packaging up to $15,899 per annum. Salary Packaging
allows you to pay for your expenses with money from your salary
before tax is taken out. Pay less tax, and your take home pay
increases

Banking, insurance and retail discounts and benefits

Rewarding career with a supportive culture

Professional development and training opportunities

Flexible working arrangements

To Apply

Please click on the Apply Link to upload your resume before the
closing date. We reserve the right to withdraw this advertisement
prior to the closing date. If you require any further information,
please contact our Careers team on 131 151.

We respectfully request agencies not to forward
unsolicited resumes unless requested.

APPLICATIONS CLOSE 6PM 11-Mar-21

Attachments:

  • Services Team Coordinator JDF Nov 2019.pdf

To view and apply for this job on the web visit:

https://www.agedcarejobsaustralia.com.au/job/15217894