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Team Leader - Community Care

Amana Living - Perth, WA

Voluntary, Charity & Social Work
Source: uWorkin


Amana Living is one of the largest Aged Care providers in Western Australia and is a dynamic, people focused Not for Profit organisation, dedicated to delivering exceptional care and services for our older generation as they live the second half of their lives. We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services.

About the Role

Our Team Leaders in our Home Care (Your Home) team, provide leadership, support and direction to a team of Community Support Workers to ensure an exceptionally high level of care and service is provided to our clients. With no day the same, this diverse and varied role will require you to lead by example, promoting and demonstrating Amana Living's Philosophy of Care and core values.

The position will be based from home and our Rivervale office, and will include frequent travel to the Upper and Lower South Eastern suburbs from Ascot down to Armadale and East to the Hills.

Key responsibilities include:

  • Providing day to day support, mentoring, coaching and guidance to Community Support Workers (CSWs)
  • Assisting in the provision of training and competency assessment of CSWs to ensure they have the skills and knowledge to deliver care
  • Role modelling best practice when delivering client care and mentoring/coaching new and existing staff to do the same
  • Providing annual performance evaluations of staff
  • Facilitating the onboarding and orientation of new staff members to Home Care
  • Maintaining regular communication with Community Support Workers to establish and maintain relationships and provide direction toward expected outcomes
  • Effectively managing staff performance, addressing performance issues as they arise in liaison with Human Resources and the Resourcing Operations Manager
  • Contributing to the review and development of educational programs in consultation with the Amana Living Training Institute team
  • Planning and leading monthly staff meetings, providing necessary updates to improve team dynamics, sustain relationships and increase a sense of belonging for staff
About You

The most suitable candidates will have:
  • Previous experience as a Team Leader, Supervisor and/or similar role (Within Aged Care or Health Industry is desirable but not essential)
  • Capability to mentor, coach and guide
  • Able to offer flexibility with hours; 5 days a week + ad hoc attendance on occasional weekend
  • Excellent written and verbal communication skills
  • Excellent time management skills
  • Ability to work under pressure to meet deadlines while maintaining a high level of accuracy
  • A good level of computer literacy
  • Confidence to manage staff performance as required
  • Certificate IV Training & Assessment and/or be willing to work towards achieving this within 3 months of employment
  • Drivers Licence and police clearance (no more than 6 months old)
  • Successful completion of pre-medical form and reference checks

Working for Amana Living not only offers you a fulfilling career, we also offer industry leading pay rates a range of other benefits;
  • A competitive package including a company car available for personal use
  • Free onsite parking
  • The ability to salary package $15,900 pa
  • Discounted private health insurance with HBF and Medibank
  • Opportunity to study nationally accredited courses in Aged Care
How to apply

Applications should include a updated cover letter and resume, submitted prior to Friday the 12th February.

We reserve the right to commence the screening and interview process prior to this date.

Our recruitment process will include a pre-employment psychometric questionnaire and may include a pre-recorded video interview.

Advertised: 27 Jan 2021 W. Australia Standard Time
Applications close:

Amana Living