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Housing & Homelessness Support Coordinator (H2h)

Wintringham - Melbourne, VIC

Voluntary, Charity & Social Work
Source: uWorkin


About the role

  • Join a rapidly growing not-for-profit organisation committed to social justice
  • Wintringham promotes ongoing training and professional excellence
  • Competitive pay rate: $49.82 per hour
  • Choice of fully maintained Wintringham vehicle or generous motor vehicle allowance
  • ​Access to NFP Salary Packaging
  • Full Time (38 hours p/week)
  • Two positions available – Servicing Northern & Western Metropolitan Melbourne regions
  • Office locations TBD – travel to different housing sites required


We are currently seeking a proactive individual to join our Housing and Homelessness Team as the Housing & Homelessness Support Coordinator. Reporting to the Manager – Housing & Homelessness Support, you will be overseeing the From Homelessness to a Home (H2H) Support Team Metropolitan Melbourne. You will be providing support and supervision to the team across the Melbourne Metropolitan region and work collaboratively with the other Coordinators and Portfolio Managers to ensure a collaborative team culture is maintained.


  • Working collaboratively with the broader (H2H) teams to incorporate Clinical and Recreation as part of Wintringham’s multi-disciplinary approach.
  • Appropriately managing performance of the H2H and Housing Support Teams through coaching, supervision, debriefing, regular informal and formal performance feedback and reviews, and professional development support.
  • Representing Wintringham and working collaboratively with local networks and key stakeholders in the homelessness sector.
  • Demonstrating leadership across the Housing and Homelessness Support (HHS) portfolio and work collaboratively with all areas of Wintringham to ensure coordinated service responses.
  • Supervise and monitor case management and crisis interventions to meet the needs of people with multiple and complex needs.
  • Participating in the development of annual budgets in collaboration with the HHS Manager.


Client and staff safety is paramount to us at Wintringham. Throughout the COVID-19 pandemic, we have and will continue to ensure that our staff are supplied with the resources they need to guarantee they are working in a safe and risk-averse environment. If you gain employment with Wintringham, you will be provided with all necessary personal protective equipment in accordance with the advice from the Department of Health & Chief Health Officer throughout your working day. We have strict COVID-19 policies and procedures to ensure that our staff as well as our clients are kept safe in the community.


You are an experienced leader with a proven track record of success in the leadership of housing and homelessness support services, building positive team cultures and delivering best practice service delivery. Your skills will be supported by possessing the following:

  • Qualification in Social Work, Welfare, Community Services or equivalent
  • Demonstrated ability to engender wellbeing, synergy and a spirit of collaboration across teams
  • Experience delivering services within social and community services programs including housing and homelessness support
  • Knowledge of Commonwealth and State Government policies, standards and compliance requirements.
  • An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
  • Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.

Wintringham is an Equal Opportunity employer and embraces differences in gender, diversity, ethnicity, race cultural background, ability, religion and sexual orientation. We are committed to the safety of our older persons and have zero tolerance for elder abuse.

We acknowledge the first peoples of Australia and their unique role in our history and society and encourage Aboriginal and Torres Strait Islander people to apply for advertised positions. We recognise the benefits that diversity and inclusion contribute to help Wintringham achieve our goals and vision of ending homelessness.

Melbourne, VIC

Voluntary, Charity & Social Work


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