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Chief Operating Officer

Brightwater Care Group Ltd. - Osborne Park, WA

Executive & Strategic Management
Source: uWorkin


We are seeking an experienced, accomplished and inspiring professional to join our Executive Group in the newly-created position of Chief Operations Officer. This is a unique and exciting opportunity to join a highly regarded not-for-profit organisation based in Western Australia.Tell me moreAs a key member of the Executive Group reporting to the Chief Executive Officer, the Chief Operations Officer is responsible for the delivery of Brightwater’s strategic and operational plans across residential aged care and disability services. This person provides leadership and direction to these diverse, complex and large businesses, setting KPIs for service delivery and client satisfaction while also ensuring compliance with complex quality standards and legislation. Driving financial sustainability and growth with strong alignment to our Mission, Pursuing the dignity of independence, the Chief Operations Officer is responsible for transforming service provision, financial accountability and empowering our operational leaders and their teams to optimise the client experience and to work collaboratively with other parts of the Brightwater team. This role will suit a proactive and focused leader, ideally with a health background, strong commercial acumen, strong communication and negotiation skills and high-level strategic skills, with a commitment to excellence.This is a fixed term full time position for five years, based at Brightwater House in Osborne Park.If this sounds like the right fit for you, Brightwater can offer you: A competitive salary and generous leave entitlementsA fully maintained motor vehicle as part of your packageRelocation support for the right candidateThe ability to salary package – meaning you can legitimately pay less tax and increase your take-home payOur unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailersA café, swimming pool, gymnasium and tennis court within the beautiful Garden Office Park complex, a short walk to Glendalough train station To be successful in this role you will have: Relevant tertiary qualification in health and/or business.Significant experience working at senior management level within an organisation of similar size and commercial complexity (health industry preferred).Experience leading a large and complex team of professionals.Demonstrated experience in strategic and operational planning, financial management, and performance measurement and achievement.Extensive experience leading organisational change and delivering significant, sustainable improvements.A solution-focused and detail-oriented approach with advanced problem solving, negotiation and analytical skills.Strong customer service ethos and the ability to resolve disputes and complex complaints effectively in a way that promotes the values and behaviours of the organisation and mitigates reputational risk.Satisfactory National Police Certificate and Bankruptcy Check (obtained within the last 12 months).Current Western Australian ‘C’ Class Driver’s Licence.Evidence of up-to-date flu vaccination. About BrightwaterAt Brightwater, we welcome people with the full diversity of life experiences, thoughts and beliefs. We foster a culture of inclusion, collaboration and innovation where our clients and staff can flourish.With a track record that dates back to 1901, care is at our core. We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

Osborne Park, WA

Executive & Strategic Management


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