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Customer Service Coordinator

Edmen Community Staffing Solutions - Shellharbour City Centre, NSW

Customer Service & Call Centre
Source: uWorkin


  • Work out of our modern office located in Shellharbour
  • Permanent position with bonus structure
  • Career development within a national organisation

Edmen Community Staffing Solutions, a division of Edmen Group, are looking for a Customer Service Co-ordinator with previous experience in community-based/aged care service coordination.
The role

Based at our Shellharbour office, you will be working within a team of customer service professionals and will be responsible for allocating rosters and adhoc shifts to a dedicated workforce. You will manage customer expectations and co-ordinate staff, by phone, across the country.

What you need to succeed

To be successful in the role, you will possess previous experience in community-based/aged care service coordination, strong customer service skills, demonstrated ability to prioritise and delegate tasks, administrative/office environment experience and excellent phone manner. A superior communicator, with the ability to communicate effectively to all levels of staff and management.

If you're a self-motivated person with a positive attitude who enjoys and thrives on challenges, we would love to hear from you. A full induction, training, and career development plan will equip you to perform in this very rewarding role. This is a permanent role working across a rotating roster which will include shifts between 0600 and 1800 plus on-call rotation.
What can we offer you?

  • The chance to develop your experience in a national organisation.
  • A supportive team based culture.
  • Exposure to the growing Community Services Sector.
  • A Wollongong based role - no need to travel to Sydney.

How to apply

Simply click the Apply Now button here or email us at [email protected]

Shellharbour City Centre, NSW

Customer Service & Call Centre


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