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Customer Support Representative

Catholic Healthcare - Macquarie Park, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


Job Description
  • Macquarie Park location
  • NFP salary packaging benefits and meal entertainment benefits
  • Join our Residential Care team

Our Customer Relations Team manages enquiries from prospective clients and families approaching aged care for the first time. We are looking for an exceptional Customer Relations Officer to join our team in Macquarie Park on a permanent full-time basis.

What will the role involve?

  • Proactively manage the pipeline of enquiries and leads to improve sales conversion rates
  • Provide exceptional customer service to prospective aged care and independent living residents in relation to general enquiries, financial and contractual arrangements
  • Support Residential Managers in achieving maximum occupancy for residential aged care Homes

This role would suit someone who has worked within a call centre environment or residential aged care provider in a, customer service or sales role. You will bring a strong, customer service and sales focussed approach to your work and have the ability to foster and build relationships with a range of stakeholders. Excellent communication (written and verbal) and interpersonal skills is a must.

Why you’ll love working with us:

  • An opportunity to join a growing values-based organisation
  • NFP Salary Packaging Benefits up to $15,900 annually and Meal Entertainment Benefits
  • An additional 6 days of leave each year known as ‘Family Leave’
  • Long Service Leave on a pro rata basis after 5 years continuous service Catholic Healthcare
  • Our office is conveniently located near public transport (walking distance from the Metro line and various bus stops) and Macquarie Shopping Centre

Additional Information

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services, retirement living and healthcare across NSW and SE QLD. Together, our team of around 4000 people are dedicated to our Mission of helping our customers to live life to its fullest every day.

So, if you're looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we'd love to hear from you. Apply online now.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.

Macquarie Park, NSW

Health, Medical & Pharmaceutical


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