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February

Administration Officer

Blue Care - Coomera, QLD

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

  • Core Focus
  • Benefit
  • 26.76 + 9.5% Super + Not for Profit Salary Packaging + Penalties & Allowances
We’re seeking an administrator to join our NDIS team in Coomera Community Care

Working across our South Coast region, you’ll be responsible for the efficient and effective completion of the service booking function for our NDIS services!

As a key support role to the delivery of our services, you’ll play a pivotal role in ensuring business operations are run efficiently and our clients and residents receive an exceptional experience! As an administrator, you will:

  • Be the first point of contact for internal and external customers - via phone, email and in person
  • Managing service bookings through the NDIS booking system PRODA
  • Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills in Excel required)
  • Managing schedule tasks sent electronically or phoned in by staff within our Client Management System Procura
  • Communicating updates to clients regarding appointment details including employee’s names, time of service and changes to schedules
  • Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
  • Coordinating, managing and resolving enquiries, including escalation of issues
  • Assist senior staff with special projects as required.
What you'll need
  • Previous experience in a NDIS service coordination, scheduling or rostering role
  • Effective verbal and written communication skills
  • Great time-management skills and an ability to prioritise your workload
  • Excellent knowledge and experience with MS Office and Database applications
  • Confidence with smart phone and digital devices
  • Previous experience in PRODA Booking System or Procura CMS would be advantageous
Supporting our clients in the best way possible is important to us. To be employed by Blue Care, you will be required to complete the free NDIS Worker Orientation Module prior to commencement and provide a copy of your certificate on completion.

Supporting you to support others.
We’ve been caring for Queenslander’s for over 65 years. Whether we’re on the road, in people’s homes or in our centres, everything our dedicated team of more than 8,000 people do is built on enabling independence, choice and freedom. We’re proudly not-for-profit and offer you:
  • Access to salary packaging & meal and entertainment benefits
  • Flexible work arrangements to support work-life balance
  • Employee assistance, health & wellness programs
  • Values-based culture & rewards and recognition
  • Ongoing learning & development
Ready to work together?
Our application process takes less than 15 minutes – Click the ‘APPLY’ button below to be taken to our online application process and upload your resume and cover letter.

Our team are available to answer any questions you may have. We’ll do our best to get back to you 2 weeks from the closing date.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

In May 2020 it became mandatory to have the influenza vaccination to either enter or work in a Residential Aged Care Facility. This was a legal direction triggered by the COVID-19 Pandemic. Recently, Queensland Health advised that employees working in a residential aged care facility are no longer required to have an influenza vaccination. Whilst the influenza vaccination is currently not a requirement, it is highly likely the vaccination will be a seasonal requirement moving into future years. We strongly encourage all employees across Aged Care and Community Services to obtain the seasonal influenza vaccination to ensure the safety and wellbeing of the vulnerable people in our care as well as their own.