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Care Manager

myHomecare - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Care Manager | Melbourne

Opportunity to manage 60-70 cases.
Huge Growth Period - Expansion of Services.
Professional Development - ongoing training opportunities.

About us.

Founded by five pioneering home care providers - Sue Mann Nursing and Community Care, Enrich Living Services, Bromilow, Hills Nursing and Oxley Homecare - we’re unifying over 75 years of experience to ensure aging Australians receive quality, personalised care.

myHomecare makes life easier for those wanting to stay in their own home, with a range of in-home care services to maintain independence.

Our purpose is to help ageing Australians live at home longer and our mission is to connect ageing Australians to quality, personalised home care that helps them stay in their own home and out of residential care for as long as possible.

Our staff love what they do and are committed to delivering quality home care to our clients. We provide a professional and friendly work environment that is inspiring, innovative, and progressing. We aim to provide our team members with the most up to date training, resources, and equipment, in a supportive culture that encourages continuous education, respect and open communication.

Everyone who works with us receives ongoing training and must meet our Quality Care Standards. With this foundation, we guarantee that all our team - from our people answering the phone to the one servicing our client needs, each will deliver the best service for ageing Australians - personalised to meet client needs from the time you join us.

About the role.

This role plays an integral part within myHomecare in ensuring quality service and maintaining the highest standard of care. The role will collaboratively work with Registered Nurses or Regional Manager to provide care expertise and delivery best practice to clients living at home but not limited to.

Provide a high level of holistic care including social, emotional, spiritual, and environmental within the myHomecare practice areas.
Undertake comprehensive assessments of all clients, applying a person entered approach.
In consultation with the client, family, and other healthcare professionals, develop the care plan based on planned goals identified in the assessment.
Includes completion of specific assessment tools as appropriate.
Regularly monitor and evaluate the effects of care provided to clients through planned reviews, reassessments, and care delivery outcomes.
Confer with the Regional Manager concerning the care delivery of clients with complex care needs.
Maintain and promote a positive and enthusiastic delivery of community care to myHomecare clients.
Comply with organisational Policies and Procedures relating to clinical care delivery.
Contribute to continuous quality improvement processes to ensure a high standard of nursing practice and service delivery.
Manage direct line management and supervision of care staff members as required.

What you will bring.

Understanding of myHomecare Quality Management Framework.
Ability to contribute to updating and implementing clinical and care policies, procedures, work instructions, flow-charts.
Understand every opportunity to respond to a client enquiry is an opportunity to showcase myHomecare and deliver excellence in customer service by providing desired outcomes.
Solid experience in Aged Care and outstanding customer service skills.
Knowledge of Home Care Packages and commonwealth Home Support Program along with great understanding of Aged Care reforms March 2017.
Ability to work remotely from home and services clients in the field.

Minimum requirements.

Current First Aid Certificate.
Current Drivers’ License.
Motor Vehicle with minimum of a CTP and third-party property insurance.
Registered Motor Vehicle.
Passion and commitment to Aged Care and the desire to ‘make a difference.
Ability to work collaboratively with the senior clinical team and Allied Health professional.

Applications close: Wednesday 17th Feb 2021

We want your perspective and ideas to help us find better ways to delight our clients, so we encourage you to apply no matter your age, sex, or culture. You can be part of a committed, highly skilled team who will appreciate what you bring to the table. You will set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of our clients.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact aleni.feata@myhomecare.com.au

As part of the application process, myHomecare will be collecting your personal information to assess your suitability for the role. You will be required to provide background checks.

Melbourne, VIC

Health, Medical & Pharmaceutical


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