About us:

People's First Choice Australia is an NDIS registered Disability Services organisation operating across the North West region of Victoria. We support an approach that is: professional, flexible, reliable, empowering for individuals, ethical, collaborative, and accountable. We are on the search for exceptional person to provide support and assistance to clients!

We support an approach that is: professional, flexible, reliable, empowering of individuals, person-centred, collaborative and accountable.

As part of our team

People's First Choice Australia Services provides you a fantastic work life balance, flexible hours, and generous benefits! We have a great work environment, room for growth and progression as well as paying above award.

Your Role

• Responding to enquiries regarding PFCA's NDIS services
• Providing advice regarding NDIS plans and developing service agreements
• Gathering / collating relevant participant documentation to assess safety and risk for service delivery
• Ensuring the ongoing maintenance of accurate record keeping on participant records and client database

About You:

Our Successful Applicant will have:

• Strong interpersonal skills, enabling effective communication with our NDIS participants/families
• Relevant qualifications in a health-related discipline, or other qualification with relevant experience in community or aged care service provision.
• Held a similar position within the human services sector
• Knowledge of NDIS or DHHS service systems
• Knowledge and understanding of NDIS Plans and service agreements
• Experience liaising with internal/external stakeholders such as Support Coordinators, parents, Psychologists etc.
• Demonstrated problem solving and time management skills
• Have a current (or willing to obtain) police check, WWC check and DWES check

Job Types: Casual, Permanent

Experience:

• Intake Officer: 1 year (Preferred)

Education:

• Certificate I - IV (Preferred)

Licence:

• Working With Children Check (Preferred)
• Police Check (Preferred)

Work Eligibility:

• Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Work Remotely:

• No