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February

Customer Service Liaison (Casual)

Aspire4Life - Coolangatta, QLD

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Work in a brand new office, only a few steps from Coolangatta Beach
Be apart of a dynamic team, making a difference in the community
Opportunity for career progression and mentoring

Do you enjoy talking on the phone? Are your organisational skills legendary? Want to work in an industry where you can continue your administration career but also have a sense of accomplishment?

We have an exciting opportunity for a Customer Service Liaison to join our dynamic team on a casual basis with Aspire4Life. You will be supporting our regional assessment team (who work remotely across Australia) by taking care of the day-to-day admin tasks that help them run smoothly. You are their ‘back to base’ support and the backbone of the team!

This role will see you:
Handling a high volume of inbound/outbound phone calls
Scheduling and confirming appointments with our clients
Meeting KPIs and deadlines associated within a busy environment
Capturing and recording information electronically
Using multiple industry-specific and Microsoft Office programs

We are looking for someone who can remain cool, calm, and collected in a busy environment. You can capture critical information quickly and accurately. You are a customer service wizz with a positive, can-do attitude, who knows how to work hard, but also share a laugh.

We need you to have:
Previous experience working within a call center environment (or an office with high volume phone calls)
Amazing communication skills. Particularly when it comes to being empathetic, clear and concise over the phone
The ability to use the technology expected in a corporate office environment (word processing, spreadsheets and databases)
Ability to maintain accuracy whilst working in a busy environment and managing competing demands - we want you to have strong attention to detail

For brownie points:
Certification in administration or similar
Experience working within the aged care industry
Previous rostering or scheduling experience

Aspire 4 Life is a leading assessment and case management agency delivering world-class assessment, planning, coordination, restorative and wellbeing services. Our mission is to make a difference and provide genuine and valuable care and attention to everyone we work with. What we care most about is encouraging people to live bolder lives. Better connected. More active. More fulfilling.

We place a strong importance on our culture and strive to create an environment where staff are able to do their best life’s work. We love diversity within our teams, it brings richness in ideas, perspectives. It allows us to achieve more than we could have imagined.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact The Team at Aspire4Life on 07 5669 0559, quoting Ref No. 939417.

All successful applicants will be required to undertake a criminal records check in accordance with legislation and have the right to work in Australia.

Coolangatta, QLD

Administration & Secretarial




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