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Intake Officer

mecwacare - Melbourne, VIC

Voluntary, Charity & Social Work
Source: uWorkin


To be successful in this role you will have: Demonstrated excellence in customer service. Demonstrated attention to detail in administrative tasks. Demonstrated ability to work in a fast-paced environment. Experience in Microsoft suite of programs and database programs. Excellent written and verbal communication. Previous experience working in the My Aged Care (MAC) portal. Desirable: Relevant qualifications in a health-related discipline, or other qualification with relevant experience in community or aged care service provision. Knowledge of and experience in a range of funded programs e.g. HACCPYP, NDIS, Department of Veterans Affairs (DVA) etc. Sound knowledge of community service principles and processes. Carelink+ experience/knowledge. mecwacare is a leading not-for-profit organisation with a reputation for excellence. We have provided care to the Victorian community since 1959, offering residential aged care, home care packages, respite care, in-home support, community housing, community programs, disability and nursing services. We provide optimal choice for people of all ages, irrespective of financial, religious, cultural or lifestyle background. mecwacare cares for more than 16,500 people each week across greater Melbourne and regional Victoria through a highly integrated service network operated by more than 2,000 employees and 500 volunteers. Our staff are culturally and linguistically diverse, representing 89 nationalities and speaking 98 languages. Our organisation believes in responding to the changing needs of the community and actively encourages and supports continuous improvement, innovation and safe service delivery. mecwacare offers opportunities for professional development, with an ongoing learning culture and supportive team environment. If you are looking for a caring work environment, are driven to provide high quality care and wish to benefit from our generous salary packaging options, please contact us. All successful applicants will need to undergo a Police Check.

Melbourne, VIC

Voluntary, Charity & Social Work


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