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Ict Helpdesk Officer

Calvary Health Care - Australia,

Health, Medical & Pharmaceutical
Source: uWorkin


Little Company of Mary Health Care

ICT Helpdesk Officer

  • Join one of Australia’s leading health, community and aged care providers
  • Immediate start available
  • Permanent full-time position
  • Excellent salary packaging options available

We have a great opportunity based in Sydney CBD for an ICT Helpdesk Officer looking to develop their IT support skills.

We are looking for candidates with a great attitude and keen to make a positive contribution to the organization on a permanent, full-time basis. An immediate start is available for the successful candidate.

This position will be part of the Helpdesk Support team and will be the first point of contact for any enquiries for both internal and external users. You will be expected to maintain a high level resolution rate, while escalating issues out of the scope of responsibility to the correct team member. You will be required to manage your time effectively by responding to a high volume of calls and emails on a daily basis. The successful applicant will need to display a high degree of service to users of all levels.

What you bring:

  • IT helpdesk support experience
  • Troubleshooting/problem solving skills
  • Excellent interpersonal and communication skills
  • Customer service focused

In return you will enjoy many benefits that Calvary has to offer and enjoy working within a supportive team environment with colleagues also committed to the care of others in a mission based organisation.


This is an excellent opportunity to be a part of a leading mission based health care organisation. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/

About Calvary

Calvary is a national Catholic provider of health, community and aged care services operating in six states and territories. Our services include public and private hospital care, acute and sub-acute care, home care services and retirement and aged care services, in both rural and metropolitan areas. Calvary employs over 11,000 people and has over 1,500 volunteers.

Calvary continues the mission of the Sisters of the Little Company of Mary, a mission focused on caring for those who are sick, dying and in need. We express our values of hospitality, healing, stewardship and respect through “being for others” exemplified by the Spirit of Calvary and the example of Venerable Mary Potter.

How to join the team

To join our diverse, compassionate and dedicated team for a rewarding Calvary career, please submit an online application.

Please note: attached to the job advertisement on the Calvary Careers portal are important documents relating to the role. Please ensure you view these documents before beginning your application. It is suggested that you download a copy of these for your reference.

Candidates must hold Australian or NZ Citizenship or the capacity to permanently work in Australia. Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.

Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.