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Residential Manager - Aged Care

Benetas - Camberwell, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


  • Leading not-for-profit, values based organisation
  • High performance culture focused on providing a positive and fulfilling ageing experience
  • Build and lead a team of aged care professionals in a dynamic environment, based in Camberwell
  • Great working environment and Salary Packaging Benefits

About Benetas

Benetas is a not for profit organisation dedicated to supporting older Victorians, their friends and carers, through a range of residential aged care, primary care and in-home services.

Benetas is also committed to our reputation as a truly great place to work. We care about our people’s health and wellbeing and invest significantly in their development. We take pride in being a diverse and inclusive employer. We respect and value differences and encourage people of all ages and backgrounds to apply. Benetas is a recognised leader in Gender Equality, having been awarded an Employer of Choice citation for 14 years in a row.

The Role

We have an excellent opportunity for a strategic leader to join our team as a Residential Services Manager at our Broughton Hall residence, located in Camberwell, and home to 65 residents.

As an experienced Residential Services Manager, you will be responsible for the complete oversight of our Broughton Hall residence and deliver high quality leadership and care to our clients. Your management and communication expertise will provide direction, guidance and support to your team.

Reporting to the Regional Business Manager, your primary drivers of success include both strategic and operational leadership and an ability to engage and motivate others to deliver the best standard of care.

Key Accountabilities

  • Manage and lead a diverse team of staff and volunteers to provide an exemplary level of care and service to our residents
  • Respond quickly and effectively to issues including Human Resource, client complaints and serious incidents
  • Facilitate the implementation and effective use of quality and risk management information systems
  • Ensure staff are aware of their responsibilities around incident management and reporting, including compulsory reporting obligations
  • Maintain financial performance targets including occupancy levels, ACFI management and budget outcomes
  • Implement relevant legislative and policy changes and maintain appropriate aged care standards
  • Foster and develop effective relationships with residents, their families, staff and volunteers in support of the client goals of care

Skills and Experience

  • Current registration as a Registered (Division 1) Nurse with AHPRA
  • Significant management experience in an aged or health care setting
  • Specialist knowledge or postgraduate qualifications in health management, business administration or similar (desirable)
  • Experience working within the Aged care legislative framework, including Compulsory Reporting requirements and the Aged Care Complaints Scheme or similar
  • Experience working with the Aged Care Quality Standards and Accreditation Frameworks and requirements or similar
  • Knowledge of the Aged Care Funding Instrument (ACFI), including its impact on business outcomes and a sound understanding of Occupational Health and Safety regulations
  • A passion for providing high quality service and continuous improvement to achieve results.

The Benefits

  • An innovative not-for-profit organisation focused on implementing leading-edge care models
  • Varied role with excellent opportunities to grow your skills and career
  • Ongoing leadership training and opportunities to contribute to strategic initiatives
  • Working in a trusted and values based organisation focused on quality and growth
  • Competitive Salary (with salary packaging and meal & entertainment benefits)
  • Opportunity to make a significant difference to the lives of older Victorians

How to apply

Please note we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

To view the position description and apply for this position, please submit your cover letter and resume at http://www.benetas.com.au/meet/join-team-benetas or by selecting the Apply Now option, where you will be redirected to our Careers Page.

The successful candidate will be required to undergo pre-employment checks which include national police checks.

All employees working across our residential sites are required to be immunised with the Influenza Vaccination.

Camberwell, VIC

Health, Medical & Pharmaceutical


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