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Customer Service Coordinator


Voluntary, Charity & Social Work
Source: uWorkin


Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 74,000 South Australians each year as they strive for bright futures and great lives. Through the dedication of over 1,500 passionate staff and volunteers, we offer a range of services to support the needs of individuals and our community to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We offer services across a range of areas including mental health and counselling; residential and community aged care; housing crisis and emergency support; disability services; services for Aboriginal and Torres Strait Islander peoples; financial and legal support; drug and alcohol counselling; family relationships; and respite and carer support. Uniting Communities also operates a number of additional services and businesses including Goodwill, Lifeline Adelaide & U City. We value diversity and are committed to providing respectful, accessible services to all

About the Role

We are seeking a Customer Service Coordinator with outstanding customer service skills to support our aged care customers living independently in their own homes.

Your ability to show enthusiasm, positivity, and empathy as you work with our clients and their families is essential to our service. To achieve exceptional outcomes for our clients you will need to be a team player yet able to work autonomously, be resourceful, manage your time well, be a good listener as well as problem solve. Situations can change quickly and no two days are the same.

We are looking for a person that fit this profile to join our small home and community aged care team, working across Port Augusta and Whyalla. Applications are sought from suitably experienced and qualified people with an aged care, mental health, human services or clinical care back ground. This position is ongoing full time, but we would be willing to negotiate reduced hours for the right candidate.

All applicants require an SA drivers licence and National Police check (or willing to undergo).


We provide generous salary packaging benefits that enable you to increase and maximise your take home salary. In addition, other available benefits include; paid maternity leave, early intervention Physio Program, and discounted private health insurance.

About your application

If you believe you have the passion and experience for this exciting role, please provide a covering letter addressing the position description, along with your resume and the contact details of two referees. 

Should you require further information about the role please contact Julie Haynes (08) 8641 2455

Adelaide, SA

Voluntary, Charity & Social Work


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