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Home Care Package Co-ordinator - Albany

SilverChain - Albany, WA

Voluntary, Charity & Social Work
Source: uWorkin


Position Summary
Full-time, permanent opportunity
Based in Albany WA
Attractive salary packaging options - up to $15,899 tax free

Silver Chain has an exciting opportunity for a Home Care Package Co-ordinator to join our team within the Albany service centre and surrounding suburbs, on a permanent full time basis.

The successful applicant will have the following skills, experience and attributes:

Knowledge of service provision, co-ordination, allocation and compliance with contractual obligations
Well-developed communication (written, verbal and listening) and interpersonal skills
Decision making and problem-solving skills to innovatively manage the provision of quality care.
A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
Computer literacy in word processing, spreadsheets, and calendar management software
The ability to work autonomously with a team focus to contribute to business unit and organisational objectives.
A demonstrated understanding of health care within a community environment to co-ordinate quality service delivery.
Time management and organisational skills to effectively plan and prioritise work tasks.
Knowledge of manual handling principles with the ability to train others.
Basic First Aid Certificate.
Certificate III in Individual Support (or equivalent)
Solid case management experience
Experience creating Care Plans

Key Responsibilities

Undertake case management including complex, high and moderate care requirements. Conduct initial and ongoing strengths based assessments to evaluate current client abilities, potential to improve and support needs.
Undertake case management and co-ordinate all services, and provide support to clients to ensure quality person centred service provision is provided to enable clients and their carers to continue to live in the community.
Support client navigation of financial management and reconciliation of received resources, ensuring needs are meet and resources properly utilised.
Develop care plans for the provision of quality person centred support according to client needs, contractual obligations and policies and procedures. Complete commencement and separation documentation to ensure compliance with policies and procedures.
Conduct workplace assessments in accordance with Occupational Safety and Health guidelines to identify hazards and co-ordinate equipment requirements to ensure a safe work environment.
Provide leadership and support to direct care employees to promote ongoing development (including conducting performance appraisals), to ensure competence in role requirements and compliance with policy and procedure.
Ensure safe work practices are applied at all times and complying with the organisation’s OSH and infection control policies and procedures.
Lead by example to take responsibility for the identification, reporting, management and/or elimination of hazards and unsafe work practices.
Conduct base orientation, introduce providers to clients, participate in and demonstrate service delivery to direct care employees to ensure consistent quality service provision.
Liaise with General Practitioners, Allied Health Professionals, community organisations and internal clinical care providers to ensure client needs are met

If this role interests you and you have the skills set to become a successful Home Care Package Coordinator, please hit apply. We encourage all internal applicants to discuss their application with their direct manager, prior to applying
Selection Criteria Essential: Driving license Cert 3 in Aged Care or equivalent
Desirable: Previous experience in Aged Care
Desirable: Previous experience in case management