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Sales Executive - Retirement Living

BENETAS - Hawthorn, VIC

Source: uWorkin


  • Leading not-for-profit, values based organisation
  • High performance culture focused on providing a positive and fulfilling ageing experience
  • Great working environment, with Tool of Trade vehicle, attractive commission and Salary Packaging Benefits
  • Full time opportunity based in Hawthorn East (may require flexibility to work some evening hours or Saturdays in exchange for Time In Lieu)
  • New role within our business – a great opportunity to make it your own

About Benetas:

Benetas is a not for profit organisation dedicated to supporting older Victorians, their friends and carers, through a range of retirement living, in-home, and aged care services. Benetas is committed to our reputation as a truly great place to work. We care about our people’s health and wellbeing and invest significantly in their development. We take pride in being a diverse and inclusive employer. We respect and value differences and encourage people of all ages and backgrounds to apply. Benetas is a recognised leader in Gender Equality, having been awarded an Employer of Choice citation for 14 years in a row.

The Role:

With organisational growth comes the exciting opportunity for a driven Sales Executive to manage the sales and relationship management function for our new Retirement Village, St. John’s Rise, in Mooroolbark. Our independent living village will offer a high quality vibrant community for our residents, with a wide range of activities and services provided within a welcoming environment.

As our Sales Executive, you will be responsible for pre-sales/off the plan sales of our independent living units, ensuring that sales targets, goals, and budgets are achieved. Your role will involve the effective management of sales, settlements, unit stock, and stakeholder relationships .

Key Responsibilities:

  • Participate in all aspects of the sales and re-sales of village residences as directed
  • Work with prospective residents and their families through all stages, from initial inquiry to sales and settlement processes in a timely, efficient and professional manner
  • Conduct market research and competitor checks and provide accurate reports to relevant colleagues and managers
  • Promote the Benetas brand and apply sophisticated assessment of customer needs to align with village culture, fit, and ethos
  • Achieve high conversion rate from leads, enquiry and deposit through to final settlement, and achieve sales targets
  • Ensure all related functions are in accordance with legislative requirements, code of conduct, and best practice
  • Maintain integrity of customer records in Villagemaster CRM system (or other system as required)

To be successful, you will have:

  • A tertiary qualification or extensive hands-on experience in Real Estate, Sales and Marketing, or Property Management
  • The ability to interpret and analyse a range of formal and procedural documentation
  • The ability to work autonomously and under limited supervision
  • The drive to achieve positive sales outcomes and self-motivation to achieve or exceed targets
  • Prior experience in Retirement Living, and/or off-the-plan sales
  • Strong competency with Microsoft Office and CRM Systems
  • Effective negotiation, problem solving, and interpersonal skills that promote trust and confidence
  • Demonstrated knowledge of related legislation (Retirement Villages Act 1986) and Industry Best Practice (including Code of Conduct & Retirement Living Accreditation requirements)


  • A work environment where people are valued and encouraged to share their ideas
  • A strong learning culture where you are in the driver’s seat of your ongoing professional development
  • Working in a trusted and values based organisation focused on quality and growth
  • Competitive salary (with tool of trade vehicle, attractive commission, salary packaging and meal & entertainment benefits)

How to Apply:

To view the position description and apply for this position, please submit your cover letter and resume at https://www.benetas.com.au/careers

To learn more about our exciting development, visit https://www.benetas.com.au/retirement-living/villages/stjohnsnewmbark

Please note we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

The successful candidate will be required to undergo pre-employment checks which include national police checks. All Applicants must have valid working rights and be willing to undergo a police check.

All employees are required to be immunised with the Influenza Vaccination prior to commencement.