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Client Services Manager / Rn | Regis Home Care Cairns

Regis Aged Care - Cairns City, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Cairns location | Leading Aged Care provider | Outstanding employee benefits

About the company

Regis Home Care provides in-home care services with a difference. Through a support network that extends across Australia, our number one aim is to ensure you get the assistance you need. Currently servicing six locations across Australia - Cairns, Eastern Metro Melbourne, Mildura, Darwin, Launceston and Hobart Tasmania - we are passionate about aligning the services we offer to the varying needs of our valued clients.

About the role

As Client Services Manager, experienced Registered Nurse, you will design Care Plans to enable your client to enjoy life within their own surroundings for as long as possible. You play a key role in enhancing the person's independence, providing them with opportunity to make their own choices, to maintain high self-esteem and to take their place and make meaningful contributions to their community.

You are passionate and committed to supporting the aged and frail to maintain their well-being, dignity and independence, while adopting a practical and commercial approach to Care Planning and management.

You are responsible for the management of service delivery within budget, and the coordination of external agencies and providers and the Regis team of Home Support Workers to ensure high levels of individualised care and service. Your efforts will not only drive client satisfaction but will enhance the Regis reputation for excellence and support business growth.

You will also-

  • Undertake and document a comprehensive nursing needs assessment and care plan for each Care Recipient in consultation with the client, significant others and involved health care professionals
  • To work collaboratively in design and development of responsive detailed Assistance Plans and budget formulation based on the Care Recipients identified needs and subsequent on-going requirements
  • Provide specialist nursing advice to the non-nurse Case Manager and Home Support Workers, motivating, leading and supervising staff.
  • Document and maintain up to date, clear and accurate care recipient plans, records and meet administrative requirements in accordance with policy, procedure and funding guidelines. This includes participating in the monthly audit and education program.
  • Oversight medication management for the Care Recipients
  • Provide high quality oversight and leadership of the HomeCare, Care Recipients
  • Complete reporting and documentation based on Regis policies and procedures
Your experience:
  • Qualified Registered Nurse with current AHPRA Registration
  • A hands on approach to your role with a focus on customer service and leadership
  • Proven capability and experience in leading a team
  • Case Management experience will be a distinct advantage
Workplace Culture
Regis is more than a great company to work for, it's a way of life that offers genuine opportunities for people to expand their horizons and realise their potential. Our size, reputation and growth ensures every employee has ready access to financial, professional development, recognition and wellbeing benefits that are second to none.

For a career that's more than just a job, apply now!

Regis Aged Care

Cairns City, QLD

Health, Medical & Pharmaceutical


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