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Customer Service Officer

Warrigal - Calwell, ACT

Administration & Secretarial
Source: uWorkin


Division: Residential & Connect Services
Location: Calwell
Work Type: Fixed Term - Full Time
Applications Close: 22/03/202111:45 PM

Hourly Rate: $23.88 - $28.81

A fantastic opportunity exists for Customer Service Officer to join the 2018 National Aged Care Provider of the Year.

About Warrigal:
Warrigal is an award winning, community owned, not-for-profit organisation which supports older people to create inspiring communities. Warrigal delivers innovative and quality care and support through superior services, practices and management. We currently employ over 1600 staff and have 400 Volunteers across the Illawarra, Southern Highlands and the Australian Capital Territory and recently celebrated 52 years in operation.

Why Warrigal:
Our vision is that older people will have great lives. We are passionate about what we do and we believe that people matter the most - our customers and their families, our staff and our volunteers.

We offer:
Competitive pay and NFP salary packaging including up to $15,900 in pre-tax earnings plus $2,550 to contribute towards entertainment benefits each FBT year
Commitment to on-going professional and career development opportunities
Flexible working arrangements and rosters
Career break schemes and purchased leave
Get Healthy at Work program including discounted gym memberships
An intentional workplace culture, working with inspiring people who have passion and heart

About the role:
You will be responsible for performing reception and clerical duties necessary for the effective operation of the service. The duties are of an administrative nature involving front reception, customer service and the use of computer applications for the management of data bases and word processing.

There are a a fixed term full time position for 3 months.

What you’ll need (essential criteria):
At least 2 years previous experience in office administration
Demonstrated customer service skills
Demonstrated knowledge of office procedures including cash handling and data entry.
Computer skills to intermediate level including the use of MS Office applications
Demonstrated knowledge of computer hardware and basic trouble shooting skills
Demonstrated high level of oral, written and interpersonal skills
Ability to work autonomously and as an effective team member
An affinity with older people
Current NSW drivers licence
Understanding of WHS, equity and privacy principles

This really is a unique opportunity to make your mark and improve the lives of older people. If you’re seeking fulfilment and are passionate about changing the way aged care is delivered, we’d love to hear from you!

Aboriginal people are strongly encouraged to apply for this position.

Interested? Apply now!

Applicants must follow the below steps when applying;

Click ‘Apply'
Review the Position Description
Answer the questions
Submit a covering letter addressing the Essential Criteria (maximum 2 pages), resume, qualification transcripts and other supporting documentation

For more information please contact Lesley Smith at lsmith@warrigal.com.au

The recruitment for this position includes a variety of stages such as online screening, interviews, reference checking, pre-employment medicals and a National Criminal History Check.