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Relationship Manager

Empower Healthcare - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Who we are

We Change Lives

At Empower Healthcare we partner with Home Care package providers, NDIS plan managers & Aged Care organisations to deliver life changing allied health services. We offer a full-service platform from physiotherapy, occupational therapy, podiatry, dietetics to osteopathy, massage therapy and most recently, home nursing services and pride ourselves in the delivery of high quality therapy solutions, value packed services and responsive ethos.

It is a very exciting time with Empower Healthcare building on the success of its Victorian operation and now expanding nationally into WA and NSW. With a growing team of over 160 clinicians, we provide over 1,750 treatments a day and service more than 250 healthcare organisations. Building on this strong foundation, we are well positioned and committed to delivering exceptional care.

Our therapists genuinely care about the people we work with and take the time to build strong relationships that holistically improve social, physical and mental well being to live happier and healthier lives.

Why you should join our Awesome Team!

Be more than just a number! We are a close-knit family orientated business with an open and friendly culture. Operating in a collaborative and supportive environment, our people are at the centre of everything we do.

We have a strong emphasis on Work Life Balance, frequent professional development and social events and ongoing mentoring and support from senior management.

The Position 

We are seeking a Process and Procedure Analyst to join our team on a 3-month contract starting immediately. Based at our fantastic office in the brand-new Morris Moor complex in Moorabbin, this role will focus on documenting our current processes and procedures and developing a library of resources to support our team.

Key duties: 

  • Develop catalogue of operational procedures and processes
  • Create library of supporting process maps, user procedures and supporting user guide materials
  • Partner with process owners to ensure accuracy

Do you have what it takes?

We are looking for someone with a high degree of initiative and drive, that takes ownership of their work and demonstrates a "can do" attitude. You must have: 

  • Experience in using process mapping software
  • Experience developing user friendly procedural documentation, guides and training materials
  • Experience working with back-office Operations processes and teams
  • Proven analytical and strong communication skills
  • Healthcare experience is advantageous

To Apply simply click on the Apply Now button.

Melbourne, VIC

Health, Medical & Pharmaceutical


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