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Resident Accounts Services - Team Leader

Medical & Aged Care Group - Richmond, VIC

Source: uWorkin


Richmond, Victoria

  • Friendly small team and great working environment
  • Full time - Permanent
  • Rewards and Well-Being program
  • Richmond, Victoria located

Customer focused aged care Accounts Receivable high performing team leader required. Excellent opportunity for enthusiastic person with preferably aged care experience and strong accounts receivable team leader experience who has a can-do attitude, to join our team

About us ...

Medical & Aged Care Group (MACG) is a family owned business. From humble beginnings in 1995, we've become one of Australia's leading privately owned companies providing aged care services. We have grown our business with a special focus on building relationships—both with our residents and their families, as well as staff. The result is a collection of homes within Victoria filled with vibrant and connected communities.

We are devoted to creating a warm and friendly environment, staff and residents alike share a strong sense of family.

Our Richmond Support Services offices have a small team who operate in this office. We pride ourselves on delivering the best care for our residents and firmly believe that happy staff equates to happy residents.

This is a fabulous opportunity to work in our Richmond Office with excellent support and a happy team.

About the Role ...

The position provides accounts receivable services for residential accommodation and care services. This includes end to end accounts receivable team leader services, management of specialist debts collection and proactive strategy for prevention of debts, cash flow forcasting, prudentials with high focus on customer service for residents, families and all stakeholders. There is a strong relationship with the Finance team, Admissions team, Managers and administration team.

About you ...

You are a highly organised, able to meet deadlines, detail orientated, with accuracy and self-motivated individual - someone who can manage their time. You have a good level of Excel skills and are savvy with Finance systems in particular AIM. You have experience and knowledge of aged care government regulated accommodation, contracts including RAD/RACs, DAP/DACs BDCF, MTCF and the implications of residents changing financial assessments. You'll have a high level of collaboration, teamwork and communication with colleagues and empathy and compassion for residents and families too.

An enquiring mind is essential to be able to follow through on accounts receivable enquiries and abnormalities and resolve queries and be motivated to add value, continuously improve the AR services and contribute to the improvement of the position and MACG.

If you have a background of Finance / Accounts Receivable, aged care and a good level of Excel and skills in analysis of cash flow and are a people person and enjoy building strong customer and working relationships, we would like to hear from you.

To be successful in this role you would need to possess the following: 

Essential skills and competencies:

  • A financial or accounting qualification and extensive experience working in Accounts Receivable preferably as Team Leader.
  • Significant experience working in the health or aged care industry or similar preferably with end to end in accounts receivable.
  • Specialist proactive experience in prevention of debt and debt collection in preferably an aged care setting.
  •  A good level of computer system skills, Excel and a Finance System.
  • Teamwork and collaboration with colleagues
  • Ability to provide high level customer service and build strong working relationships - high level of communication and interpersonal skills
  • Ability to continuously improve/innovate services.
  • Friendly and positive personality.

Desirable Experience and Qualifications:

  • Experience with preparation and representation at VCAT 
  • A current police check
  • A current Flu Vaccination record

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.


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