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Ex Process And Systems Lead - Initial 12 Month Ft

Bupa - Melbourne, VIC

HR & Recruitment
Source: uWorkin


Job Description:

We are a world leading Health & Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives. In Australia, we help to take care of people through our leading health insurance services as well as providing a personalised approach to care through our modern Dental clinic network, our Bupa Optical stores, Bupa Medical Visa services and over 70 Bupa Aged Care Homes. Bupa Therapy, along with our Medical and Wellbeing Centre provide a multidiscipline approach to care.

At Bupa our people are transforming and making a difference in the world of Health & Care.

About the opportunity

Working as part of Bupa Australia & New Zealand’s Digital People Solutions team this role will ensure current and future process and systems are fit for purpose and create a smarter, simpler and digital people experience. Specifically, this role will partner locally across the whole ANZ business and globally to provide advice and recommendations for system and process issues.

As an EX Process and Systems Lead, you will be responsible for identifying and collaborating with the business to discover, define and deliver continuous improvement opportunities that are fit for purpose, with the ultimate goal of delivering measurable enhancements that add to an exceptional employee experience.

Key Responsibilities in the role will include: -

  • Being responsible for finding and delivering opportunities to continuously improve our Core HR system, processes, and service delivery to help deliver a simpler, smarter and digital experience for our colleagues
  • Creation and implementation of support materials and training to uplift the competency of teams to manage system issues and identify process improvement opportunities.
  • Deep diving into the employee experience through the use of surveys, data analysis and UX testing.
  • Creating and execute documentation that can be consumed by the business and stakeholders so there is an understanding around the purpose and benefits associated with change.
  • Confidentially execute process maps and provide recommendations ensuring they align to a
  • Executing current state and future state documentation along with supporting the development and testing for any new Robots.
  • Confidently and comfortably with presenting and dealing with stakeholders across all levels of the business.
  • Partnering with the business to understand current state and future state and design initiatives to support the achievement of future state.
  • Always having the employee at the front of your mind when delivering solutions ensuring they are intuitive and fit for purpose.

Qualifications, Training and Experience

  • To be successful in this role, you will need to have a deep understanding of the Workday Compensation module , and fully familiar with the Workday HCM platform.
  • You will possess a deep understanding of the core elements of HR and how HR process and technology serves as an enabler for employee experiences
  • Degree level qualification in a related field – i.e. HR, Technology, Business
  • A strong understanding of the HR functional domain and how HR process and delivery works
  • Strong technical skills across cloud-based technology
  • Experience using agile methodologies (i.e. Agile, Waterfall) and Experience Design (i.e. HCD, Lean) to deliver effective change at pace

We at Bupa are constantly evolving our ways of working for a better and efficient tomorrow. We also understand that every individual has a life outside of work and for this reason we offer flexible working options that would not only help you personally but professionally too, and in a way, would enable your best output at work.

We would love for you to join Bupa and make a difference, add value and feel valued in a place that is set apart from the rest.

Join us

Bupa believes in hiring the best talent in the market. We are known for our vibrant, high performing and incredibly rewarding workplace, and we take pride in creating exceptional and meaningful work experiences, encouraging innovation, delivering award winning benefits to our employees and being involved with our communities.

Bupa has everything – growth, passion, results and a caring & supportive culture that surround a burning ambition and purpose that is the best in the world.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

Find the purpose in your career!

Time Type:

Full time

Job Posting End Date

16 Mar 2021