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Accounts Receivable Officer

Regis Aged Care - Melbourne, VIC

Source: uWorkin


We are currently looking for an Accounts Receivable Officer to join our Finance team based at our Head office in Armadale. Per the current COVID-19 restrictions, this will be a work from home position until advised otherwise.

As the Accounts Receivable Officer with responsibility for RAD’s, your focus will primarily be on the Collections and reporting of RADs alongside general billing, credit and / or banking tasks for Regis. The role requires liaising directly with residents and residents’ families / guardians to ensure the accurate invoicing, timely collection and accurate reconciliation of resident RADs.

This role also requires the provision of services to Regis operational management and head office management by providing accurate resident information to support business needs – including weekly reporting of incoming RAD’s to the CFO.

Key responsibilities include

  • Process cheques, BPay, Direct credits, Direct debits as required and perform other related banking tasks
  • Resident accounts maintenance that includes setting up the account, monthly invoicing and regular database maintenance
  • Perform initial contact with residents or their families to arrange method of RAD payments (e.g. direct debit) or RAD collection
  • Review of RAD arrangements within resident agreements to ensure accuracy and compliance with Regis policies and legislation
  • Maintain and ensure integrity of credit collection process and that all cash receipts are processed accurately on a daily basis as received
  • Investigate root causes of overdue RAD amounts
  • Follow up overdue RAD’s on a timely basis and in accordance with Regis policies
  • Perform resident account reconciliations (i.e. reconciling the General Ledger to the Aged Debtor Trial Balance)
  • Maintenance of clear and concise computerised notes relating to the status of outstanding RAD Collections
  • Ensure compliance with all required instructions, information and training to complete the job in a safe and productive manner
  • Work as an effective team player by sharing information and developing strong working relationships with team members to deliver successful outcomes
  • Investigates and resolves any discrepancies between resident funding and their expected funding status

About you-

  • Good communication and interpersonal skills
  • Self-driven and motivated
  • Solid attention to detail
  • Demonstrated experience in a similar Accounts Receivable position
  • Experience working in aged care will be advantageous

Mandatory requirements for all candidates

  • Evidence that you have had the 2020 Flu Vaccination or willingness to complete this before employment can be offered*
  • Proof of the right to work lawfully in Australia
  • Valid National Police Check

* The Australian Government has advised that all residential aged care staff and visiting workers should be vaccinated by 1 May 2020. This includes both current and future Regis employees.

About us

Regis is an innovative Aged Care provider with over 25 years of experience in the industry that focuses on achieving the best possible outcomes for residents, clients and staff.

Regis is the support you need for the career you want. We know your career is about choice and balance. Whether you want to fast-track your career, or simply want a steady job providing flexible hours and a supportive environment, we can help. As one of Australia’s largest aged care providers, we can find a position which matches your ambitions and your needs

Employee Benefits

As part of the Regis family, you will have access to a range of employee benefits including, but not limited to:
  • Well-structured training specific to Regis that sets you up for success
  • Financial studies assistance support to enable you to continue to develop
  • Individually tailored development plan
  • Access to discounted health care, gym memberships and free influenza immunisation

For a career that's more than just a job, come join us at Regis.