Beata Homecare provides home care services to support the independence of elderly and disabled clients from various cultural backgrounds in Melbourne Metropolitan and the Bass Coast region.

We have a position open for an Administration Officer to join our team on a full-time contract.

You will be based at our office in Braeside, Victoria.

Role:

You will be responsible for all-round administration duties as part of the Administration team.

In this role, you will:

• Coordinate day-to-day shifts and arrange ad-hoc/emergency shifts as they arise
• Liaise with case managers, field staff and clients to provide the utmost support and ensure the provision of smooth and high-quality services
• Coordinate services to meet the needs of our clients and maximise staff efficiency, as well as in line with appropriate award conditions and OH&S provisions
• Managing compliance around service delivery
• General administrative tasks including answering phone calls, filing and data entry

Requirements:

• 12months + experience in a rostering/scheduling role
• Experience in the aged care/disability /community services sector
• National Police Check (within 3 months)
• Bilingual candidates highly desirable

Key traits of a successful candidate:

• Excellent problem-solving skills and capable of planning ahead
• Ability to work under pressure within a demanding environment and fast-growing organisation
• Flexibility and adaptability to respond to unexpected circumstances
• Ability to lead a team and provide feedback
• High level of verbal and written communication to show professionalism and confidence
• Negotiation skills to resolve complex problems in a collaborative manner
• Excellent organisational and time management skills, and ability to multi-task and prioritise
• High IT skills to adapt to different software and online platforms

Benefits:

• Rewarding role to support your community
• Training opportunities
• Continual support and professional development
• Opportunity to grow with the company
• Friendly and supportive organisational culture

Details:

This is a full-time role, Monday – Friday

Job Type: Full-time

Schedule:

• Monday to Friday

Experience:

• Rostering/Scheduling: 1 year (Required)

Administrative Duties:

• Scheduling
• Running errands
• Sorting and sending mail
• Answering and routing phone calls

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitising, disinfecting or cleaning procedures in place