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It Infrastructure Manager

Mercy Community Service - Nudgee, QLD

Voluntary, Charity & Social Work
Source: uWorkin


Mercy Community have a Permanent Full-time position for an experienced IT Infrastructure Manager to join our team based in Nudgee.

In this role you will be responsible for providing the strategic direction for the organisation’s infrastructure functions. Leading a small infrastructure support team, your role will include:

Managing overall IT day-to-day operations
Lead the planning and management of computer operations and production support, systems and database administration and network operations
Ensure system performance and SLA’s are met
Supervise and coordinate the activities of a multi-disciplined team
Take a leadership role in incident review, change management and root cause analysis for all production deployments, maintenances and outages

About you…

You will have strong experience in an IT Service/Management role (ideally 5+ years), with previous experience in a leadership and mentoring role in architecture design and deployment, systems lifecycle management and infrastructure planning and operations. You will have:

Expert knowledge, understanding and experience in ITIL principles
End to end project management experience
Experience managing third party service arrangements
The ability to build strong stakeholder relationships
Passion for delivering high levels of customer service
Excellent written and verbal communication skills
Strong time management, organisation and problem-solving skills

The successful candidate will also be required to obtain a positive notice in the Working with Children Check (Blue Card) and any other legislatively required personal history screening as required.

As a Mercy Community employee, we’ll offer you:
Competitive remuneration package, with the opportunity to increase your take-home pay by salary sacrificing
Flexible work arrangements including opportunity to work between home and office
The chance to make a genuine difference in people’s lives
Access to our Employee Assistance Program (confidential counselling service)
A friendly and supportive workplace

About Us…

Mercy Community is a Catholic faith based not-for-profit organisation, focused on the provision of innovative and responsive services in the areas of child protection, multicultural community support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values - Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity.

We are committed to actively and positively contribute to the quality of life and wellbeing of the people we support and to embrace our community diversity in all its forms. We encourage you to visit our website to find out more about Mercy Community.

If this sounds like the role for you, apply now via https://mercycs.applynow.NET.au/jobs/MCS1549. Please ensure your application includes a resume and cover letter.

Please Apply Immediately - Interviews will commence on receipt of applications.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining clear personal history screening checks throughout employment.

Nudgee, QLD

Voluntary, Charity & Social Work


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