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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

About Us

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

This is a great opportunity to play your part in providing companionship and friendship to Aged Care residents at The Salvation Army (TSA) Riverview Gardens Aged Care facility. A volunteer Lifestyle Helper is matched to a participant according to their shared interests and provides companionship and friendship to a socially isolated older person living in a residential care facility.

Come join our great team and make new connections and a difference in someone's life!
Personal Qualities/Attributes Required for Role

• Is reliable, trustworthy, credible and truthful and displays integrity in all dealings
• Remains calm and focused on the task at hand when faced with crises and difficult situations and maintains appropriate self-care
• Respects differences and is non-judgmental of clients, staff or other volunteers
• Actively supports agreed policies and decisions
• Encourages and cooperates with others to achieve common TSA goals
• Shows empathy for all clients and ensures that the needs of the client remains the key focus

Generic Role Competencies

• Listens attentively, is courteous and adapts style to clients
• Respects differences in culture, styles and views of others and respectfully provides own point of view
• Identifies and analyses client needs and respects boundaries and limits of own role and capabilities
• Prioritises and performs role and responsibilities efficiently
• Understands the impact of decisions and acts to resolve issues promptly
  

Key tasks of the Role

• Visit to meet individual needs as per care plans
• Undertake activities that are appropriate to the participant. This may include listening to music together, playing cards or board games or simply having a chat over a cup of coffee.
• Operate in a manner that promotes effective teamwork, good relationships with service providers, residents and their families
• Be prompt, courteous and respectful when interacting with residents, families and colleagues
• Visit the participant at the residential aged care facility at least once per fortnight
• Maintain regular communication with the Aged / Residential Care Facility to discuss your visits and any concerns that may arise
• Attend orientation and ongoing training as required
• Actively promote TSA in a positive manner at all times
• Monitor and rectify any health and safety concerns within the centre. Escalate issues that cannot be attended to by the Manager
• Inform staff of any personal care needed
• Report any potential health and safety concerns to Manager in a timely manner
• Complete hazard/ incident and accident form in a timely manner
• Maintain strong boundaries
  
  

Qualifications & Experience Requirements For The Role

• Experience in Aged/Residential Care preferred
• Previous experience working with older people in a comparable setting
• Demonstrate empathy with the elderly

Mandatory Requirements For The Role

• Complete The Salvation Army's volunteer registration process
• Criminal History (Police Check) Check required
• Complete TSA induction modules and any other training as required

Roster & Time Commitment

• 5 - 16 hours a week, Mondays and Fridays preferred, but happy to negotiate other days if required
• Please confirm your availability in your expression of interest
  

We encourage you attach your resume to your expression of interest so we can get to know you better.

A role profile for this position is available upon request and will also be provided to the successful applicant during the interview process.

The Salvation Army values its workforce and provides an inclusive work environment, embracing the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.