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Case Manager (Home Care)


Voluntary, Charity & Social Work
Source: uWorkin


Rewarding Income + Super

  • Career opportunity in dedicated performance team
  • A dynamic team culture where staff thrive on making a difference
  • Not-for-profit salary packaging benefits
  • 8:00am-4:06pm, Monday to Friday

Provide key client service delivery to ensure that Royal Freemasons continue to work in accordance with operating principles and aged care standards.

The Role

Our well-established Home Care team are seeking an experienced Case Manager to provide tailored care and support to clients living within the community. You will report directly to the Business Manager – Home Care Services and be responsible for:

  • Case Management and Care Coordination 
  • Manage and lead quality of service
  • Home care documentation management and accurate processing
  • Effective and efficient communication between home care team, clients and stakeholders
  • Ensure compliance with Regulatory and Accreditation standards
  • Delivery of services and care in accordance with Customer Agreements
  • Closely work your leadership team to deliver integrated care and service
  • Developing and maintaining knowledge and skills to support ongoing success
  • Act as a role model for a positive workplace culture and Royal Freemasons Core Values
  • Ensure the viability and operational effectiveness of your customer case load
  • Develop, implement and maintain cost management strategies
  • Ensure internal auditing and reporting is completed in a timely manner

Skills and Experience

The successful applicants will:

  • 5 Years experience in Community Services Aged Care as Case Manager, Care Coordinator, Allied Health Professional or Nurse
  • Degree, Diploma or Certificate in a Community, Health or Management discipline
  • Strong knowledge Aged Care Quality Standards & Community Services
  • Advanced competence in information systems and software packages such as MS Office
  • Sound understanding of Consumer Direct Care obligations for Case Management
  • Proven ability to negotiate, manage and operate within a budget
  • Current Victorian Driver’s Licence and own reliable vehicle with comprehensive insurance
  • Must be flexible and self-motivated with excellent communication skills and a genuine care for older people
  • Current valid Police Check and a Valid Australian Working Visa are required prior to employment
  • Home internet required
  • Working from home may be required at times

What’s on offer

  • A fantastic opportunity to join a leading not for profit aged care organisation
  • A great role with a highly-respected team
  • Outstanding team culture where staff produce great results

How to apply

To apply for this role please enclose a cover letter and click apply.

(All employees must obtain a satisfactory police check and evidence of flu vaccination)

Melbourne, VIC

Voluntary, Charity & Social Work


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