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Family Support Specialist

Aboriginal & Torres Strait Islander Community Heal... - Woolloongabba, QLD

Voluntary, Charity & Social Work
Source: uWorkin


About us:
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We are the largest, most comprehensive Aboriginal Medical Health Service in Queensland. Our services include medical and dental clinics, family and child services, social and emotional wellbeing services, early childhood programs, youth services and an aged care facility.

Our vision for the future is to deliver healthy, connected Indigenous urban communities. To do this we are focusing on five strategic priorities:

  • ​​ 1. Champion healthy individuals and thriving families
Build a strong and sustainable future
Innovation and excellence
Our partners
Our people

See more at our website - http://atsichsbrisbane.org.au

What we offer:
Optional salary packaging, meal entertainment cards, and novated leases
Opportunity to work for one of Australia's leading Aboriginal Medical Services;
Competitive remuneration;
Ability to visibly see your impact on the business and its service;
Access to medical and dental services

As a key member of the ATSICHS Brisbane team, the FWS Family Wellbeing Support Specialist is expected to personally contribute to the shaping and achievement of ATSICHS vision and goals within their own scope. The FWS Family Wellbeing Support Specialist will provide three (3) Key Functions

Role Functions

The FWS Family Wellbeing Support Specialist will work with families in partnership to empower and build their agency to make effective change and overcome their identified family challenges. The role is heavily outreach based, engaging families in their homes, and translating initial engagement into a strong ongoing partnership. Once engaged, the role will not identify the family issues in a practitioner-led assessment, rather deliver interventions that build family awareness and insight into their history and current family challenges in order for families to self-identify their key challenges and lead their own change.

The FWS Family Wellbeing Support Specialist delivers brief therapeutic interventions and targeted family wellbeing practice strategies that achieve the core family outcomes of the program, including:

  • Build the parenting capability, skills and knowledge that promote flourishing child rearing
  • Facilitate imbedding structured family routines that improve household management, healthy eating and quality family time
  • Improving parental management of stress and personal wellbeing, including coordinating access to ATSICHS Mental Health Service (Social Health Team).
  • Ensuring all children meet developmental milestones by facilitating family access to ATSICHS paediatric/Mums and Bubs medical services, including access to specialist allied health supports
  • Improving financial health of families by achieving meaningful employment and/or training
  • Improving school attendance and educational engagement of parents
  • Enrolment in Kindergarten and family participation in early years playgroups
  • Securing family safety
  • Improving stable housing and family ability to maintain a tenancy
  • Reducing AOD substance misuse
  • Improving family health by coordinating to ATSICHS medical clinics for annual preventative health assessment
  • Improving family dental care by coordinating to ATSICHS dental clinics for annual preventative dental check-up.
A key focus of the role is building the capability of families, not completing goals on behalf of the families. The role actively delivers one-to-one brief therapeutic mental health interventions, particularly focused around motivation/change readiness brief interventions, self-esteem practical supports (affirming strengths, facing fears, doubting doubt) and personal agency thinking (goal directed energy) brief interventions. In circumstances where a client/family requires targeted ongoing mental health treatment, the Family Specialist coordinates access to the FWS Family Counsellor that delivers all targeted mental health therapeutic treatment within their scope of duties.

In addition, the Family Wellbeing Support Specialist will take a leadership role in the team by mentoring assigned FWS Case Managers to help improve their practice efficacy and build their knowledge and application of brief therapeutic counselling skills. The Family Wellbeing Support Specialist will also lead case management reviews with FWS Case Managers and FWS Family Practitioners, ensuring fidelity to the program model of care. The role will also provide ad-hoc case guidance and support to team members.

Skills and Experiences:

Qualification and/or Experience:
  • Current Bachelor’s Degree in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Family Intervention or Criminology with 4 years’ relevant experience in family support, child protection, youth support or related field

  • Current Diploma in Community Services, Social Work, Human Services, Child and Family, Allied Health, Youth Work, Child and Family Intervention with 5 years’ relevant experience in family support, child protection, youth support or related field

With at least 3 years of abovementioned experience in a case management role

Skills and Knowledge:
  • Demonstrated ability and comfortableness working in a performance driven environment to meet individual weekly, monthly and quarterly performance targets.
  • Demonstrated ability to build client agency, self-efficacy and facilitate change through client empowerment, while actively discouraging client dependence on supports.
  • Demonstrated knowledge and ability to provide behaviour change interventions that build client self-awareness and active change in achieving their identified goals.
  • Demonstrated ability to work with the whole-of-family, irrespective of primary client, in meeting the totality of family needs.
  • Demonstrated ability in coordinating multiple services in providing access to holistic care for clients, particularly integrating internal agency supports across multiple teams.
  • Demonstrated knowledge and understanding of the factors contributing to vulnerability, disengagement, and intergenerational trauma of client group
  • Experience with case management for high risk and/or crisis clients, with high-level planning and organisational skills.
  • Knowledge of the supports available to target clients in the areas of mental health, substance misuse, education, employment and housing.
Additional Requirements:
  • Requirement to travel across the Logan and/or Brisbane region, as per program location.
  • Current drivers’ licence
  • Flexibility to work outside 8:30am-5pm business hours in meeting individual client needs and provide responsive care.
  • Working with Children’s Card (Blue Card) or be eligible to apply

Woolloongabba, QLD

Voluntary, Charity & Social Work


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