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Relationship Manager

SULLIVAN Consulting - Adelaide, SA

Health, Medical & Pharmaceutical
Source: uWorkin


  • Join one of SA's fastest growing providers of in-home aged care
  • Enjoy unique benefits, including a wellbeing allowance and exclusive discounts
  • Building and managing referral networks with key decision makers

Company Overview

My Care Solution is a family-run business specialising in in-home aged care with a range of high-quality services that empower and support older South Australians to live independently in the comfort of their own homes. With a strong focus on customer service, My Care Solution is committed to providing the best in-home care experience that is personalised and customised specifically to suit each individual. Due to strong business growth, My Care Solution is now seeking a dynamic and motivated Relationship Manager to join their passionate team.

Role Overview

Reporting to the General Manager, the Relationship Manager is responsible for researching and building quality referral networks and industry partnerships with key decision makers in hospitals, allied health, retirement villages and independent living operators across Adelaide metropolitan, the Hills and Fleurieu Peninsula.

Other key responsibilities include:
  • Identifying and developing enduring business relationships with key stakeholders including nurses, allied health professionals, GP’s, community leaders and organisations;
  • Developing and maintaining the CRM database;
  • Negotiating and providing solutions for providers, clients and their families;
  • Promoting services and advocating on behalf of clients and their families to support inclusion, participation and respect of rights;
  • Case management of a small portfolio of clients including those require 24/7 care;
  • Researching, scheduling and executing regular community events.
Opportunities and Benefits
  • A competitive salary package;
  • 24/7 phone support from the My Care Solution team;
  • Flexible working hours for work/life balance;
  • Continuous opportunities for training and development;
  • Fun social events to meet and get to know other My Care Solution staff;
  • 150+ exclusive staff discounts and perks on groceries, petrol, retail, entertainment, fitness, dining and more;
  • Annual wellbeing allowance to support your physical, financial and emotional wellbeing;
  • A friendly and supportive company culture that truly values you and the work you do.
Skills, Knowledge and Experience

The successful candidate will possess a professional background in nursing or allied health and have a strong network within the primary health and aged care sectors. A positive and resilient individual with excellent interpersonal communication skills and the ability to build and maintain effective relationships with key decision makers within the relevant industries and sectors is highly desirable for this role.


To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Andrew Sullivan or Annie Nguyen on 0417 859 004. Applications close on Friday 5th March 2021.

Adelaide, SA

Health, Medical & Pharmaceutical


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