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February

Campaign Analyst, Corporate And Logistics (Vpsg4)

Department of Health - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin

JOB DESCRIPTION

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of Victorians into the future. We also lead the Victorian Government's response to the coronavirus (COVID-19) pandemic. Working with our partners, we oversee Victoria's health system including mental health, ageing and aged care and preventive health. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTQI+ and people from culturally diverse backgrounds and differences to realise the potential of our employees for innovation and delivering services.

Application Closes: 5 March 2021

Role: Campaign Analyst, Corporate and Logistics (Role until - 30 June 2021)

Number of vacancies available: 1

Office Location(s): 50 Lonsdale Street/Work from home

Position Summary: 

The Campaign Analyst will be responsible for providing high level support to the COVID 19 Public Health Operations Centres. This hands-on role will be accountable for supporting the delivery of daily metric reporting, workforce maximization, maintenance of dialler lists, deliver and monitor forecasts and capacity plans, highlight pressure points, quick wins and successes daily.

This role will require a strong background in building and managing campaigns in Genesys PureCloud or similar data warehouses.

Responsibilities:

  • Facilitate the daily management of campaigns including loading, exporting, reporting and any cleansing of lists
  • Management of tactical plans post-implementation
  • Delivery of campaign training, coaching and updates
  • Conduct and ensure that campaign reviews and QA are completed within agreed timeframes
  • Facilitate workforce management when required
  • Produce, maintain and distribute daily / weekly / monthly reporting insights, analysis, risks, emerging issues and recommendations

HOW TO APPLY:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health

Click 'Apply Now' to submit your interest in this position.

Melbourne, VIC

Government, Defence & Emergency




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