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  • Permanent Part time position – 19 hours per week
  • Kew location
  • Excellent benefits including salary packaging

About the Company
St Vincent’s Hospital Melbourne (SVHM) is part of St Vincent’s Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About Department
St George’s Health Service provides a comprehensive aged care service, including inpatient care, evaluation and management, residential aged care, rehabilitation, acute psychiatry, as well as a broad range of community-based assessment and treatment services.

About the Role

We have an exciting opportunity for you to be part of a well-established Reception team on a permanent part time basis. As Receptionist, you will provide front of house reception, switchboard and administrative duties, with our friendly and welcoming team ready to provide you with on-the-job training and support.

You are a motivated and self-directed individual with demonstrated ability to deliver a high standard of customer service, and possess the flexibility to be available across our hours of operation, including weekends. We operate 7 days per week, from 7am to 9.30pm across two shifts 7am-3.30pm and 3pm–9.30pm.

The classification for this position will be HS1A ($54,800 per annum).


  • Efficient front of house services – operation of Switchboard, greeting patients and visitors
  • Clear and effective verbal and written communication skills
  • Facilitate patient admissions, movements and discharges and general administrative support
  • Initiate emergency procedures when necessary and make overhead announcements
  • Direct visitors, patients and staff to appropriate areas within the hospital

Qualifications, Skills and Experience

  • Professional telephone manner and empathy/awareness of patient care
  • Positive workplace behaviors and relationships at all times
  • Excellent communication and demonstrated organizational skills with the ability to multi-task
  • Strong commitment to customer service
  • Ability to be self-directing and demonstrate initiative
  • Highly competent in Microsoft applications including Word, Excel and Outlook
  • Minimum Year 12 or equivalent education


  • Salary packaging
  • Employee Assistance Program
  • Staff Car Park


  • Please attach your resume and cover letter to your application.

At SVHM we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees and we encourage applications from Aboriginal and Torres Strait Islander Peoples. If you would like further information, contact our Indigenous Recruitment Coordinator through our careers page.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.