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March

Senior Care Manager

SAI Home and Community Care - Frankston, VIC

Voluntary, Charity & Social Work
Source: uWorkin

JOB DESCRIPTION

Senior Client Manager

SAI Home and Community Care


  • Leading Melbourne home aged and disability care provider
  • Full time role
  • Based in Frankston
  • Salary package of $80k p.a. plus super 
  • Car park, km reimbursement, laptop and mobile included 


This is an outstanding opportunity for a Senior Care Manager with great customer service, leadership, and people management skills to join a growing aged and disability care organisation providing services across the Mornington Peninsula. As an innovative provider, we offer the opportunity to grow and develop within a highly supportive work culture.


About us: 

Sai Home and Community care has serviced the local Frankston and Mornington Peninsula community for over 40 years and prides itself on quality and client trust. We are an innovative service that ensures all of the individual needs of clients are taken care of 24 hours a day, 7 days a week. We provide carers that are fully qualified to support the elderly and people with disabilities, with high quality customer service. 


We are energetic, passionate, and respectful towards varying cultures and needs, and we are committed to providing the best care possible to our clients; enabling them to live independently in their own home and to remain part of their community.


Our award winning team is recognised and acknowledged by our clients and peers as innovative leaders within the industry with a provision of services that goes above and beyond expectations. We also have a strong commitment to the local communities that we service. We actively engage with local organisations and volunteers and strive to become a valued member of our community. We are committed to upholding a strong relationship with our incredible team of carers and volunteers. 


About the Role: 

The Senior Care Manager role manages a team of Care Managers. Our Care Managers ensure our clients and customers receive an outstanding service experience by ensuring that care visits are communicated, scheduled and meet our customers’ requirements in conjunction with service requirements.


Key Selection Criteria: 

We are seeking a highly motivated, friendly, and organised individual with excellent time management, leadership and people management skills. We are looking for an individual that is willing to be a part of a dynamic, innovative and highly skilled team who believe in the care and service that they provide and have a desire for lifelong learning.


Qualifications and Industry Membership

  • Health related qualifications (EN or RN, Allied Health)
  • Cleared National Criminal History Check
  • Valid Australian Driver’s License
  • Current NDIS Worker Screening Check 
  • Cleared Working with Children Check (WWCC)

Experience desired: 

  • Minimum 3 years Care Management experience in Aged Care, Disability or Home and Community Care.
  • NDIS and/or HCP experience
  • Team leader and people management experience
  • High level of customer service and attention to detail

Skills and Knowledge required: 

  • Genuine desire to provide the best quality care for the aged and people with disabilities.
  • Well-developed communication and interpersonal skills including the ability to work and communicate effectively with participants, their families, community agencies and other professionals
  • Sound financial and budgeting skills and a level of business acumen


Benefits: 

We offer a competitive salary package of $80k plus Super. 

Car park, km reimbursement, laptop and mobile included as part of the role

We have a dedicated training and development team, which enables us to provide ongoing training to our staff, ensuring best practice outcomes.

Frankston, VIC

Voluntary, Charity & Social Work




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