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Package Support Officer


Any Industry
Source: uWorkin


Package Support Officer SilverChain Park Holme SA Full-time, Permanent Position Summary Package Support Officer * Based at Park Holme * Permanent full-time opportunity * Attractive salary packaging options - up to $15,899 tax free The opportunity An exciting opportunity has become available for the role of Package Support Officer, an office-based position within our Aged Community Care team based out at Park Holme. Key responsibilities If you are looking to make a positive difference for people living independently in the community, this is the perfect role for you! Your day will consist of responding to prospective customer enquiries and facilitate take-up of an RDNS Home Care Pack providing regular contact and support to consumers during the transition period from enquiry until successful onboarding of RDNS Home Care Pack. You will be supporting consumers to understand the aged care programs and pathway to service including funding, service scope, client contribution and income testing requirements. You will also be providing information on RDNS Home Care Package offer including pricing, service model and service expectations. About you * Certificate III in Individual Support and/or Certificate IV in Ageing Support desirable * Knowledge of CHSP and HCP funding desirable * Experience in being the first point of contact for clients, with the ability to provide service support/client oversight * Excellent time management and organisational skills with the ability to multi-task and work under pressure in a professional manner * Excellent communication and interpersonal skills to develop effective working relationships and provide excellent customer service * Intermediate computer skills Benefits * Attractive salary packaging options - up to $15,899 tax free * Access to the Silver Chain Wellbeing Program with regular wellbeing activities, internal initiatives and discounted gym memberships and health insurance * Ongoing training & development opportunities How to apply For further information please contact Sue Jaspers on Suzanne.Jaspers@rdns.org.au. Please note that unsolicited applications from agencies will not be accepted. At RDNS, we recognise the positive contribution that a diverse workforce makes to our organisation and welcome applications from Aboriginal and Torres Strait Islander candidates. Selection Criteria Essential: Do you hold a current and valid Australian drivers licence? Essential: Do you hold full working rights? Desirable: Do you hold a Certificate III in Individual Support and/or Certificate IV in Ageing? If no, please describe your community based experience. Desirable: Do you have knowledge of CHSP and HCP funding? If so please outline below. Desirable: When would you be available to commence in this role? Essential: Do you agree to undergoing our recruitment process, including a National Police Clearance, DCSI Clearances and a Pre-Employment Functional Capacity Assessment?