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Customer Service Administration Officer (3 Part Time Days Per Week)

Royal Freemasons Ltd - Bendigo, VIC

Administration & Secretarial
Source: uWorkin


  • Thur, Fri 11am-6pm & 10am-2pm Sat or Sun
  • Great salary packaging benefits to increase take home pay
  • State-of-the-art aged care home in Benalla
  • Join on of Victoria's fast growing aged care providers

Royal Freemasons Bendigo is seeking that special someone who has a bright and warm smile that is welcoming and friendly with residents and their families. 

About You 

This is an exciting and varied role and requires the expertise of someone who has experience in rostering, front-house reception and exceptional customer service. You will be able to multi-task and juggle administration duties such as banking, drafting written communications, preparing reports and making sure all relevant information at the site is managed. Ideally experience in a similar role or medical administration will be highly advantageous and excellent presentation is required. 

Key Requirements:

  • Certificate in Business Administration or similar qualification.
  • 2+ years’ experience in a rostering administration role, preferably within an Aged Care or health care environment
  • Advanced computer skills and proficient in Microsoft Office, experience in rostering software.
  • Ability to prepare correspondence and reports.
  • Meeting minute taking
  • Excellent interpersonal, communication, customer service and organisational skills
  • A general understanding and social awareness of the Aged Care industry and the challenges that the sector faces will be valuable, alongside a compassionate nature and an empathetic approach

About Us

We are an established and highly regarded Not-for-Profit provider of Aged Care Services across the Residential, Home Care and Retirement Living sectors. With locations across Melbourne and Victoria our staff benefit from great learning and career prospects, fantastic resources and we enjoy an envied reputation for excellence in care.

Royal Freemasons is committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace and influenza vaccine program.

Recruitment Agencies are requested to kindly NOT contact us