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Allocations Coordinator - Tweed Heads

Australian Unity - Tweed Heads, NSW

Voluntary, Charity & Social Work
Source: uWorkin


As Australias first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.

The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities.

In these unprecedented times, we must do what we do best: We connect. We Respect. We make it possible.

An exciting opportunity is now available for a new Allocations Coordinator to join our Tweed Heads NSW branch, to assist with providing rostering services for our team and customers.

About Your New Role:

  • Create an effective scheduling and rostering service to align Care Worker rosters efficiently to meet customer requirements
  • Plan, forecast and management workforce planning requirements, including roster changes, leave and absence planning and new employee on boarding to ensure effective coverage of all shifts to client needs and service delivery targets.
  • Assist with providing branch administrational support as required
  • Assist with client phone based inquiries via triage of service support when required
  • Maintain accurate and up to date client and employee records
  • Participate in our out of hours/ on call roster as required
About You:
  • Professional verbal and written communication skills
  • Experience rostering and scheduling staff in a high volume and fast paced work environment.
  • Experience with scheduling and rostering services for a highly contingent workforce with complex and changing client requirements
  • Previous experience in Scheduling, Allocations and/or Resource Management
  • Competent using MS Suite and online rostering technology/systems
  • Yearly Paid Community Day
  • Competitive Remuneration
  • Flexible Work Options - We believe in a work life balance and flexibility that allows people to thrive at work
  • Permanent Full Time Job - stable hours and roster
  • Supported learning and development program - a Career and not just a Job
  • We're all about lifelong learning
  • We're all about supporting your wellbeing
  • We take care of our people, they take care of our customers
  • We're all about making a bigger difference together
A career within our sector can provide an exciting pathway for people working in Aged Care already or transitioning in these unprecedented times.

At Australian Unity the health, safety and wellbeing of our people and our customers is our highest priority. In recognition that COVID-19 is affecting the way we work and creating new and sometimes challenging issues for our people, we have special leave arrangements in place and strengthened measures to support employee mental health and wellbeing.

If you want to join a team which makes a real difference within an essential service, apply today!

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click

Australian Unity

Tweed Heads, NSW

Voluntary, Charity & Social Work


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