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Client Scheduling Officer

Churches of Christ in Queensland - Sunshine Beach, QLD

Administration & Secretarial
Source: uWorkin


  • Full time role, based on Sunny Coast
  • Amazing supportive team
  • NFP Salary packaging to increase take home pay
Churches of Christ in Queensland, Home Care, Sunshine Coast

Client Scheduling Officer - Home Care

Permanent, full-time opportunity

About the role

In this challenging role you will be the first line of contact for our clients. Based at our Little Mountain Campus, you will be responsible for scheduling care and contractor services for our clients. Providing high level administrative and business support to the team, you will engage in a variety of tasks. These tasks include but are not limited to:
  • Client and staff scheduling within enterprise agreement and staff contractual conditions;
  • Triage enquiries and response to unscheduled changes and service delivery requirements;
  • Maintenance of client and employee relationships in a call centre environment.
Start time for this role is 8:30am Monday to Friday however will require a 7.30am start once a fortnight (Tuesday). At the end of each day you will go home knowing that you are making a difference in helping to shape our vision of clients living life in abundance.

About you

You have highly developed skills in administration, time management and attention to detail, in addition to strong communication and interpersonal skills. You are able to multi-task, demonstrate initiative, exercise honesty and discretion and are able to work well under pressure.

Your experience and qualifications for the role should also include:
  • A minimum Certificate IV in Business Administration or equivalent;
  • Solid experience in computer systems and the Microsoft Office suite in particular excel and outlook;
  • Experience in applying localised work practices to client scheduling;
  • Solid experience in an administration/business support role in the community services environment (or similar);
  • Experience in rostering and knowledge of Procura management will be highly regarded.
Please note, all employees working within our residential and community aged care will need to be immunised for Influenza from 01/05/2020. If you have already received your flu vaccination, we ask that you provide proof as part of the recruitment process.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust and Wise Stewardship.

Who we are

We offer over 200 services in more than 100 communities, positively impacting around 45,000 lives each year. Our care services range from children, youth and family services, early intervention and protection, affordable housing, and seniors and support living, making us one of Australia's largest, most diverse not-for-profit organisations.

The Home Care team provide services to clients wishing to live independently. This care is provided in clients' homes and the communities in which they live. This comprehensive range of support enables clients to maintain their home comforts, health and vitality, and social connections.

Imagine working for us

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choice and opportunities to grow your career. You'll also find we offer a family friendly work culture.

Remuneration packages come complete with salary-packaging benefits that can increase your take-home pay along with a generous five weeks of annual leave and the ability to purchase more (for eligible employees). To ensure your career can grow, we are constantly exploring innovative training and development programs. Most importantly, you will help us to positively impact the lives of thousands of vulnerable Australians. Just imagine that.

To apply

If this sounds like the position for you please apply below with a cover letter and resume or direct on our careers site at . For further information, please contact Danny Oliver 5436 4130.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

Applications close: 31 March, 2021

Job Ref: KC000127
Submitted: 25-03-2021
Job Ad Coordinates:

Churches of Christ in Queensland

Sunshine Beach, QLD

Administration & Secretarial


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