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Business Support Team Member

Claro Aged Care & Disability Services - Melbourne, VIC

Voluntary, Charity & Social Work
Source: uWorkin


A career in care and support

We are currently seeking a Business Support Team Member to join our growing team in Melbourne. As a Business Support Team Member, you will work within the National Support Centre and provide contact centre and administrative support to all Aged Care and Disability services teams. Each day will look a little different, but your key responsibilities will likely include:

· Establish collaborative working relationships with subcontractors and brokerage partners

· Ensure customer funding setup and billing processes are structured effectively

· Support new and existing Home Care package clients with portal administration, contract management, client set up and finance and funding issues

· Investigate and successfully resolve disputes or complaints in a timely manner

· Assist with workforce management and forecasting

Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community.

What you’ll bring

As a Business Support Team Member, you will have a self-motivating and ‘can do’ attitude, have excellent verbal and written communication skills and have the ability to thrive in a fast-paced environment.

To do well in this role you may have:

· Awareness of aged care and disability service provision sector

· Advanced knowledge of the MS Office suite of products including Teams, Sharepoint and Forms

· Ability to meet deadlines; handling volumes of competing priorities and confidential matters whilst displaying discipline, discretion and integrity

· High level interpersonal skills with the capacity to work collaboratively with a diverse range of people

· Commitment to longevity in role

A career with Claro

Whether you’re currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us.

Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine!

From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you.

Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro – offering our clients greater choice and a brighter future.

A career you can choose

If you’re passionate about care and making a difference in people’s lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we’d love to hear from you.

Apply directly or get in touch today!

[email protected]

Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability.

If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community.

Melbourne, VIC

Voluntary, Charity & Social Work


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