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Aged Care Support Facilitator

Royal Society for the Blind of SA Inc - Adelaide, SA

Voluntary, Charity & Social Work
Source: uWorkin


Full Job Description
Be part of a busy team in a rewarding environment
Take advantage of tax free salary packaging
Work for an organisation that has been helping people for over 135 years

About Us

RSB supports people who are blind or have vision impairment to gain new skills, be engaged in life and grow confidence at home, at work and in their communities. Working together, RSB supports a culture of participation, meaning and purpose with the understanding that small changes can often have a powerful impact.

RSB is a registered charitable organization and leading service provider in disability and aged care support for people who are blind or vision impaired.

About the Position
This is a full-time 12-month contract role.

The Aged Care Support Facilitator works as part of the Intake Team and is focused on initiating outbound calls to engage with clients and client representatives for service reviews and special projects in a positive, client centred, supportive manner that:

creates an enjoyable conversation for clients,
fosters open discussion on support needs and how RSB can assist, and
maximises appropriate referrals to RSB services.
About You

Essential Criteria

Excellent interpersonal and communication skills, including the ability to relate to persons of all ages, including those with a disability.
Demonstrated ability to communicate using plain language and engage with people in a positive, client centred and supportive manner.
Ability to recognise and manage client needs within the context of organisational responsibilities, service capability and funding obligations.
High level of computer proficiency, including Microsoft Office, SharePoint and use of client management systems.
Disability Certificate IV, Aged Care Certificate IV or similar qualification that includes care coordination or case management.
Desirable Skills Criteria

Experience working in the Disability or Aged Care Sector.
An understanding of eye conditions and how they impact on an individual.

Special Conditions

Clearances including National Criminal History Check and Department of Human Services (DHS) and NDIS screening will be required before commencement.
Some additional hours may be required on occasions due to peaks in workload.

Please submit your resume and cover letter addressing the criteria

The position description is available on www.rsb.org.au/get-involved/careers

Applications must be submitted by 5pm Thursday 8 April 2021.

Adelaide, SA

Voluntary, Charity & Social Work


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