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Accommodation Team Leader - Wollert

Claro Aged Care & Disability Services - Melbourne, VIC

Voluntary, Charity & Social Work
Source: uWorkin


A career in care and support

As a Team Leader you will be leading a team of dedicated Support Workers in our Wollert site. You will ensure they provide appropriate levels of assistance, support and service to each client to maximise opportunities for independence, personal growth and skill enhancement, in line with individual support plans. Each day may be different, but your core responsibilities will likely include:

  • Providing varying levels of hands-on personal care
  • Be an effective role model and mentor for all team members to ensure awareness and accountability of procedures, documentation and reporting requirements
  • Develop and maintain effective communication channels with clients, families and support staff
  • Deliver exceptional customer service, appropriately matching customer needs and preferences with care staff capabilities
  • Ensure all policies, procedures and legislative requirements are understood and followed by staff

Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community.

What you’ll bring

To do well in this role you will have a Certificate IV in Disability (or higher) and prior experience as a Team Leader within Accommodation. You will have strong interpersonal and people management skills and be happy to provide care to clients, as well as identify, train and develop care teams. Being a solution focused person, you will work closely with internal and external stakeholders to ensure care and support of customers are met. Previous experience with supervising staff, rostering, and knowledge of the NDIS is desirable.

Our commitment to you

People lie at the heart of everything we do, our teams are no different. We have a fantastic team culture and strongly believe in rewarding and empowering our people to do what they do best!

What we offer:

· Money in your pocket to “Light Up” your clients day – be it a coffee, a crossword puzzle or a daffodil,

· Employee referral bonus to the value of $300

· Investment in your ongoing learning and development through an internal training platform

· Celebrating you! Long service thank you gifts for those who have been with us for 5, 10, 15 and 20+ years

Your choice

If you’re passionate about care and making a difference in people’s lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we’d love to hear from you.

Apply directly or get in touch today!

[email protected]

Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability.

If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community.

Melbourne, VIC

Voluntary, Charity & Social Work


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