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Regional Executive Manager - Sydney

Claro Aged Care & Disability Services - The Rocks, NSW

Voluntary, Charity & Social Work
Source: uWorkin


  • Join our growing organisation and have an impact on life of others
  • Full time permanent role
  • Great flexibility to work from the office and home

A career in care and Support

The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We’re now seeking a motivated person to join our experienced and down-to earth team in NSW.

As a Regional Executive Manager, you will be owning the execution and delivery of business strategy in the NSW region. You will focus on quality, efficiency and productivity and be responsible for the overall achievement of a balanced scorecard across sustainable growth, people, culture and values, risk and safety, and customer experience.

Each day may be different, but your core responsibilities will likely include:

  • Leading, training, coaching, supporting and developing your team by leading by example
  • Conducting regular performance reviews, observing behaviours and validating results, holding people accountable and providing recognition
  • Ensuring consistent customer satisfaction; delivery of reliable, quality, individually tailored, compliant, customer-centric complex care and solutions
  • Development of a business plan and analyse and track utilisation, optimisation, revenue growth, EBITDA & team performance to ensure ongoing delivery of a balanced scorecard
  • Management of operational budgets, expenditure and controllable costs
  • Successfully manage and close risk incidents, providing consequences and training as required to prevent recurrence

What you’ll bring

We are looking for a client focused and experienced leader with excellent problem-solving and time management skills and a passion for the disability sector. Our ideal candidate will have a continuous improvement mindset, exceptional customer service skills and demonstrated experience in a key leadership position in the industry. To do well in this role, you will have:

  • Extensive leadership experience in health, particularly client/case management, quality management, incident management and resolution
  • Great knowledge of the health sector, NDIS, Aged Care services and packages, individual support funding and other community services in the disability and aged care sector
  • Knowledge of sector growth opportunities and ability to travel for relationship building and team management responsibilities
  • Demonstrated business acumen, understanding of P&L and the ability to meet financial objectives
  • Excellent analytical skills and high level of computer literacy

A career with Claro

Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine!

From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you.

Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro – offering our clients greater choice and a brighter future.

A career you can choose

If you’re passionate about care and making a difference in people’s lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we’d love to hear from you.

Apply directly or get in touch today!

Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability.

If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community.

The Rocks, NSW

Voluntary, Charity & Social Work


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