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Claims Officer

TriCare Aged Care and Retirement Living - Upper Mount Gravatt, QLD

Source: uWorkin


TriCare has an exciting opportunity for an experienced and enthusiastic Claims Officer to work within our Self Insurance team on a full-time basis based at our Head Office at Mt Gravatt.

Reporting to the Manager – Workers' Compensation, you will be responsible for the proactive delivery and management of a portfolio of claims under TriCare's Aged Care Self-insurance (ACES) licence and WorkCover Queensland.

Key Responsibilities

Proactively manage the Statutory portfolio of claims in accordance with the Workers' Compensation and Rehabilitation Act 2003
Liaising with all key stakeholders including injured workers, managers, medical professionals, treating health practitioners and legal firms;
Development of outcome focused case management plans to assist workers with a successful rehabilitation and return to work
Maintain the electronic claims files in the Claims Management System
Provide timely and accurate workers compensation guidance and advice, including the interpretation of relevant legislation to managers and staff
Attend monthly Claims Reviews with relevant stakeholders

Key requirements, skills and experience

Demonstrated claims management experience and extensive knowledge of Workers' Compensation and Rehabilitation Act 2003;
Self Insurance claims management experience is highly desirable;
Confident communicator with the ability to engage with stakeholders to achieve positive outcomes;
Strong interpersonal, oral and written communication;
Strong time management skills
Strong computer skills, particularly Microsoft Office and a strong attention to detail;
Experience in using SIMS claims management software (preferable).

Please submit your resume and a cover letter, addressing your application via SEEK to Jodie Longden, Manager – Workers' Compensation.

Closing Date: Monday, 12th April 2021.