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Facility Manager

Mercy Community - Brisbane City, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Mercy Community have an exceptional opportunity for an experienced leader in aged care to join our Residential Aged Care Services team in Nudgee. In this full-time permanent position reporting to the Executive Director - Aged Care Services, you will provide oversight and coordinate the delivery of care that celebrates our residents and their life stories. You will be a strong leader, with a positive outlook and ability to bring the team on a journey, which is aligned with Mercy Community's values.

As the Facility Manager you will be responsible for ensuring financial sustainability and the effective and efficient operation of the Residential Aged Care Service, ensuring Mercy Community residents and their families experience a seamless high-quality customer journey.


  • Lead the successful delivery of the Residential Aged Care Service ensuring targets are met, reports to funding bodies provided and emergent risks identified and reported to the Executive Director
  • Implement person centred care, ensuring all services meet clinical standards and comply with Quality and Safety accreditation requirements
  • Review staffing levels, scope of practice and rosters maintaining agreed budget parameters and appropriate benchmarks
  • Lead transformation projects to address identified areas for improvement in financial performance
  • Respond to and effectively resolve complaints and incidents in line with organisational and statutory requirements
  • Maintain current knowledge of pending changes, trends, government policy and best practice improvements across the community services sector
Skills & Experience
  • Tertiary qualification in Nursing and/or Health Management & current AHPRA registration
  • 3 – 5 years’ experience in leadership/management in aged care, preferably in both Home Care and Residential Care
  • A good working knowledge of clinical governance, Aged Care Standards and ACFI
  • Demonstrated experience leading a high-quality aged care service with a working knowledge and understanding of Dementia Care & Palliative Care specialist services
  • Effective communication skills and the ability to engage and influence all stakeholders, including employees, residents and families
  • Excellent relationship development, negotiation, communication, and presentation skills
  • High level management skills including financial, human resource, risk, compliance and quality
  • Strong financial acumen
  • Have and maintain a Queensland Driver License
  • Ability to gain and maintain positive notice in the legislatively required personal history probity checks
We’ll Offer You….
  • Attractive remuneration including generous salary sacrificing benefits
  • Permanent full time role in a supportive team environment
How to apply

If this sounds like the role for you, apply now via Please ensure your application includes a resume and cover letter.

We encourage and welcome candidates from all cultural backgrounds and recommend you visit our website at to find out more about Mercy Community.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

Please Apply Immediately, interviews will commence on receipt of applications. Mercy Community reserves the right to interview and appoint a suitable candidate prior to the closing date.

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Mercy Community

Brisbane City, QLD

Health, Medical & Pharmaceutical


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