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31

March

Customer Relations Consultant - Dural

Bupa - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Job Description

About The Care Home

The charming Bupa Dural is a modern care home set in a semi-rural suburb within Sydney’s Hills District. You’ll be close to the local community with neighbouring parks, recreation centre, shopping mall and school. It consists of 102 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

About The Role

As a Receptionist / Customer Relations Consultant you will be the first point of contact for our residents, families and visitors, as well as being the face of the care home.

Duties

  • Provision of all reception services for visitors, residents and families within the care home
  • General administration support including mail, document preparation, banking and customer service
  • Placing orders and processing invoices
  • Filing and document control in line with Accreditation Agency Standards, customer service, reception etc
  • Assisting the Business Administrator with ad hoc requirements

Skills And Experience
  • Ideally a Cert III or above in Business Administration or equivalent experience
  • Previous experience gained in a similar role
  • Intermediate to advanced skills across the MS Office Suite
  • Highly developed organisation and time management skills
  • The ability to solve problems independently
  • Excellent communication and interpersonal skills
  • An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes
  • Must have a current national police certificate or be willing to complete a criminal history check
Culture

Employees boast about the supportive and professional working environment within our home. A focus is placed on providing continual growth and development opportunities to our employees, to allow you to reach your desired career aspirations. Employees enjoy working within our home because of our modern and well-kept communities, in addition to our approachable and personable management team.

Benefits
  • Work close to home in one of our many community based homes
  • Flexibility across our 24/7 operations
  • Generous leave provisions including 12 weeks paid parental leave
  • Generous discounts on health, travel, home, car, landlords and pet insurance
  • Workplace giving and Bupa fund matching
  • Internal transfer opportunities to any of our 72 homes across Australia
  • Clinical learning opportunities and more through online and face to face training

How To Apply

Please click Apply to be taken to our online application process.Please note that as part of your application you will also be asked to complete a number of pre-employment checks including Criminal History. Bupa Villages and Aged Care is a NDIS approved provider. If successful, you will be asked to provide evidence of completion of a NDIS screening check within your first 30 days of employment.

IMPORTANT:All aged care worker must be vaccinated against seasonal influenza – as such all successful applicants will be required to provide proof of vaccination prior to commencement.

About Bupa Aged Care Australia

Bupa Aged Care Australia is the largest private residential aged care provider in Australia with over 9,000 employees providing care and services to 6,500 residents across 60+ homes. At Bupa we focus on a person first approach that ensures our residents and their families are at the centre of everything we do and that we deliver our purpose of ensuring longer, healthier, happier lives.

‘Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

Find purpose in your career at Bupa’.

Time Type

Full time
Job Posting End Date

Sydney, NSW

Health, Medical & Pharmaceutical




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