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April

Client Service Co-ordinator- North

SilverChain - Perth, WA

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Position Summary

The Opportunity

Silver Chain has an exciting opportunity for a Client Service Co-ordinator to join our North Metro Home Care Package Team on a permanent full time basis.

The Client Service Co-ordinator will provide education for the client and their family and share commentary on client care trends and develop interventions that will fill gaps and maximise or replicate quality outcomes. As an integral member of this team this role also provides support to the Community Care Manager.

About you

The successful applicant will have the following skills experience and attributes:

A commitment to upholding the values and mission of Silver Chain in support of individual, team and organisational success.
A commitment to excellence in customer service to ensure the consistent provision of exceptional service to internal and external stakeholders.
Demonstrated ability to negotiate with and influence clients toward pathways that deliver quality client outcomes and experience and supports the client’s independence and capability.
Demonstrated flexible approach to care delivery to facilitate positive and safe outcomes for client carers and Silver Chain staff.
Well-developed communication (written, verbal and listening) and interpersonal skills to develop effective relationships and facilitate employee communications.
Demonstrated ability to work autonomously and as part of a team
Demonstrated time management and organisational skills
Demonstrated computer literacy
Certificate IV Workplace Training and Assessment is desirable to facilitate effective employee communications and demonstrate and assess skills and competence.

Benefits

The successful candidate will be rewarded with a purposeful career with the opportunity to work with one of the largest Not for Profit healthcare providers in Western Australia. In addition to these great benefits, Silver Chain offer:

Salary Packaging options - earn up to $15,899 of your annual salary tax free
Silver Chain work mobile phone.
Silver Chain will support your career objectives and work with you to structure a role within our growing mix of services accordingly to your professional development needs.
Selection Criteria Essential: Do you hold a Certificate III in Individual Support, Aged Care, HACC or Disability?