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April

Client Support Officer

Central Gippsland Health - Sale, VIC

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

  • Excellent benefits including salary packaging
  • Friendly and supportive team environment
  • Career development & advancement encouraged

About Central Gippsland Health

Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire. CGH is located in the City of Sale which is 215 km east of Melbourne. The City of Sale is an ideal access point for the magnificent Gippsland Lakes, 90 Mile Beach and the Victorian Alps.

CGH provides acute care as part of an integrated service delivery model across Wellington Shire and beyond. The service provides beds across three campuses (Sale, Maffra and Heyfield). Acute services include a full-time emergency department, critical care unit, neonatal critical care unit, three operating theatres, day procedure unit, oncology and dialysis services in addition to general medical and services and sub-acute services including rehabilitation.

CGH is also a leading teaching hospital, affiliated with Monash University's School of Rural Health and provides placements and clinical experience for students.

About the Role
We are seeking a highly motivated administration officer who has excellent communication, client engagement and organisational skills. You must be passionate about supportting our clients to remain living independently at home by providing home and social support care. So if you have an interest in supportting our community and have administration skills and experience please apply!

Duties

  • Professional client contact in establishing ongoing service
  • Data entry
  • Managing incoming phone calls and referrals
  • Maintaining data bases - to ensure all information is correct and up to date in all required systems (My Aged Care, Carelink and IPM)
  • Wait list administration management

Qualifications, Skills and Experience

  • Previous experience working within the health and/or community sector
  • Experience in allocation of tasks to workers/rostering
  • A thorough understanding of health and social issues that can affect the client and a demonstrated understanding of utilising resources and services available
  • Sound knowledge of client centred services
  • Demonstrated understanding of risk assessment and prioritisation frameworks and the ability to apply these principles in practice

Benefits

  • Salary Packaging
  • Employee Assistance Program
  • Staff Car Park

Application

  • Please attach your resume and cover letter to your application
  • Statement addressing Selection Criteria including qualifications, experience and Leadership and Technical Capability Requirements as outlined in the position description

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate and obtaining a Working with Children Check.

At CGH we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive. We value inclusion and diversity and encourage applicants from culturally and linguistically diverse backgrounds.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.