Benetas – Sales and Customer Relationship Consultant

• Leading not-for-profit, values-driven organisation
• High performance culture focused on providing a positive and fulfilling ageing experience
• Great Working Environment and Salary Sacrifice Benefits

Benetas is a not for profit organisation dedicated to supporting older Victorians, their friends and carers, through a range of aged care, in-home services, retirement living and respite services. We have recently amalgamated with Macedon Ranges Health and now provide allied health services to those within the Macedon Ranges region. Benetas is committed to our reputation as a truly great place to work. We care about our people’s health and wellbeing and invest significantly in their development. We take pride in being a diverse and inclusive employer.

The Position:

We are seeking a full time Sales and Customer Relationship Consultants to join our team. In this rewarding position you support the Business to meet bed occupancy goals for our residential aged care facilities, by completing sales in an empathetic, consultative and person-centred customer service manner. Working on the road and from our facilities, you will work closely with our Customer Centre based in Mitcham to convert enquiries into sales opportunities. You will be part of a small energetic advisory team which provides information and support to families and individuals inquiring about aged care options. You will promote and offer Benetas services that suit their individual needs and circumstances.

You will:

• Have previous sales and customer service experience
• Have exemplary organisational skills, resilience and ability to understand business demands
• Be friendly, positive and naturally able to build relationships that make a difference
• Have high emotional intelligence and empathy
• Be honest, helpful and dependable - a real team player
• Treat others with dignity and respect
• Have knowledge of aged care services, finances and terminology
• Have tertiary qualifications in Business and/or Marketing or have relevant sales experience

Benefits:

• A safe and supportive work environment where people are valued and encouraged to share their ideas
• A strong learning culture where you are in the driver’s seat of your ongoing professional development
• Rewarding work that supports our clients to have a positive experience of ageing
• Working in a trusted and values-based organisation focused on quality and growth
• Competitive salary (with salary packaging and meal and entertainment benefits)
• Use of tool of trade vehicle

How to apply:

Applicants must be eligible to work in Australia, have a driver’s licence, a satisfactory police check and a current influenza vaccination.

To view the position description and apply for this position, please submit your cover letter and resume at http://www.benetas.com.au/meet/join-team-benetas

Please note: we encourage you to apply promptly to meet the immediate business need and will also consider applications on an ongoing basis.
For a confidential discussion please contact Chris Steinman – Customer Centre Transformation Manager on 03 8804 1139