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Customer Service & Sales Representatives - Bowral

Prodigy People - Bowral, NSW

Customer Service & Call Centre
Source: uWorkin


  • Leading Allied Health Products Provider - Bowral
  • Must be passionate, outgoing and team focused
  • $45k-$65k plus super and monthly bonus
About the company
Our client is the fastest growing Allied Health products provider in Australia. Partnering with global companies in Rehabilitation and Allied Health products,
to sell directly into Australian Healthcare companies including hospitals, medical center's, Aged Care facilities, Homecare providers and Allied Health professionals. Based in the Southern Highlands, with a dedicated Customer Service and Sales team our client is passionate about delivering excellent support and after sales service to all its clients.

About the role
Due to rapid growth within the company a position has arisen for experienced Customer Service & Sales Representatives to join their Allied Health customer support team and provide exceptional frontline customer service. Responsibilities will include answering customer enquires, engaging with customers across a number of platforms, providing quotes, phone calls and emails. You will be identifying opportunities to add value to every customer's experience, proactively problem solving customer issues and complaints, processing returns and warranties. You will also;
  • Work within a team of passionate customer service professionals
  • Support and implement operational initiatives to minimize customer impact
  • Process tickets according to company standards and procedures
  • Promote the company's brand and products with initiative
The successful candidate
  • You will need to have a positive attitude with an enthusiastic nature
  • Work well within a team environment
  • Demonstrated Customer service experience in related field
  • Willingness to learn and progress in your career
  • Excellent communication skills both written and verbal
  • Strong listening skills and high levels of emotional intelligence
  • Excellent critical thinking skills
What is on offer
  • Generous salary plus monthly bonus
  • A friendly, supportive and team focused environment
  • Career advancement opportunities
For more information please contact Caroline Walters on 0430 099 166 or apply directly to info@prodigypeople.com.au