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April

Part Time Concierge

ISS - Sydney, NSW

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Job no: 521108
Work type: Part time
Location: Sydney
Categories: Administration & Office Support

ISS is a global facility management company with over 485,000 employees throughout 46 countries. We are seeking value oriented people to join our local team of over 15,000 working HERO's. ISS service a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry.

At ISS, we ensure our employees have a safe work environment and are engaged and motivated to provide the best possible service to our customers, and welcome you to join us on our journey in realising our vision in becoming

"The World's Greatest Service Organisation!"

With people and relationships being the centre of all that we do, join our team and be a part of something big. We currently have an exciting opportunity for several Wellness and Community Concierges within an Aged Care Facility in Westmead for part-time role.

Reporting to the Community Services Manager, the key aspect of this role is to facilitate the campus experience strategy, creating a positive experience for residents and guests. Other aspects of the role will include overseeing the coordination, planning and delivery of the community program, ancillary services and events, and management of the onsite security team.

As an organisation we strive to deliver compassionate and respectful service to all people while encompassing a person-centred care approach which aims to recognise and celebrate individual uniqueness.

We celebrate diversity and welcome all people to apply.

Key responsibilities:

  • Support the delivery of a customer-oriented environment through the delivery of programs and events that enhance the wellbeing of the residents and sense of community and inclusion
  • Facilitate the training of staff and residents in the use of technology and the facility
  • Provide first response to all resident and visitor matters including manning of reception
  • Manage Fleet and transport requirements including bus services
  • Manage visitor process, inductions and space management in coordination with security
  • Provide care and support to people through all stages of life and create an inclusive environment for all
  • Establishing and engaging in healthy relationships with the team, clients, customers and community

Minimum Criteria:

  • At least 5 years’ experience in customer service, facility management or similar
  • Solid understanding of community engagement and inclusion
  • Excellent communication skills, both written and verbal
  • Previous experience in stakeholder management and building and maintaining successful relationships, especially in the management of complex relationships
  • Ability to work as part of a small team as well as autonomously when required
  • Demonstrated knowledge of effective HSE management and how it applies to the position

Our Benefits:

  • Staff benefits and discounts with wide range of companies including insurance and childcare
  • Traineeship opportunities for eligible employees
  • Career development via our internal Learning Management System
  • Internal opportunities within our global organisation

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

http://www.au.issworld.com/our-people/Careers