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April

Sms Support Specialist

Alchemy Technology - Perth, WA

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

The Aged Care Royal Commission is driving increased demand for innovative digital solutions from Alchemy Technology.

We need an experienced SMS specialist to join our support and implementation team to help support and drive change across our Australia Wide client base.


To be considered for this position, you will have/be:

  • Demonstrated and current superior capabilities with many facets of our solution, SMS
  • Knowledge and Experience in recording and reporting of government-funded programs, including CHSP, NDIS and HCP
  • experience working within a customer-facing Service environment (yes, answering the phone is part of the job!), have a strong customer service approach
  • excellent analytical and problem-solving techniques;
  • excellent verbal and written communication skills; communicating in a friendly and supportive manner;
  • strong time management skills, be organised and have excellent attention to detail;
  • openness, a willingness to learn, share knowledge with team members and work in a collaborative environment;
  • good working knowledge and understanding of financial accounting products (e.g. Accounts Receivable, Billing, Costing, Budgets, Payroll) would be an advantage.

Benefits and Perks

  • Competitive salary
  • Close to Public Transport
  • Free Onsite Secure Parking
  • Full-time permanent position available
  • Working with an engaged and dedicated team