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Manager Reception - Sgh

St Vincent's Health - Kew, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Job Description:

  • Excellent benefits including salary packaging
  • Challenging and rewarding work environment
  • Best practice implementation
  • Senior leadership opportunity
St Vincent’s Hospital Melbourne (SVHM) is part of St Vincent’s Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About Department
St. George’s Health Service (SGHS) is part of St Vincent’s Hospital Melbourne and is located in Kew. SGHS provides a comprehensive aged care service consisting of Sub Acute Care wards, Rehabilitation, Geriatric Evaluation and Management (GEM), Transition Care, Restorative Care and Acute Inpatient Aged Psychiatry. St George’s Health Service also provides multiple outpatient and community services. The St George’s Health Service campus works in collaboration with four Residential Facilities within SVHM.

About the Role
The Reception Manager is responsible for managing all aspects of the front of house, switchboard and cashiering functions of St George’s Health Service in accordance with the objectives and policies of St Vincent’s.

The classification for this position will be HS2 ($66,768 per annum).

Reception- including managing the operation of St George’s site switchboard and paging system; redirecting all incoming and outgoing calls and leading troubleshooting when required

Finance - including liaising with Finance on behalf of wards, patients and residents in relation to invoice queries, patient trust, petty cash, bond payments and reimbursements and deceased estates

Communications- including coordination of communications and events for St George’s site in conjunction with Operations Manger and General Manager for external and internal parties.

Qualifications, Skills and Experience
  • Experience in Switchboard/Customer Service/Call Centre Operations
  • Experience in budget planning/preparation/implementation/management
  • Highly competent computer skills including Microsoft Office proficiency
  • Demonstrated ability to lead and mentor a team
  • Experience in Receipting/Accounts
  • Salary packaging
  • Employee Assistance Program
  • Staff Car Park
  • Please attach your resume and cover letter to your application.
At SVHM we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees and we encourage applications from Aboriginal and Torres Strait Islander Peoples. If you would like further information, contact our Indigenous Recruitment Coordinator through our careers page.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Position Description and Critical Job Demands Checklist: Review the following documents:

Contact Details: Jan Waters

Alternate Contact: 0448661453

Closing Date: 8 May 2021 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https or get in contact at

Code of Conduct:

St. Vincent's Health