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Support Worker - Casual - Reynella

Cocoon Group Services - Adelaide, SA

Any Industry
Source: uWorkin


Cocoon Group Services Reynella SA


  • Join a passionate group of people who love what they do
  • Our team will be offered optional further training to develop expertise and create opportunities
  • We wish to encourage male support workers to apply (see below)

About us ...

Cocoon Group Services supports every person with a disability’s right to have suitable accommodation.

With a network of platinum standard purpose-built brand new houses across the greater Adelaide Area from Evanston in the North to Encounter Bay in the South, we are an NDIS registered provider that offers our clients the chance to live closer to friends and family in the best possible homes.

In this case, we are looking after an individual in his own home, so it presents some challenges.

About the Role …

In this Support Worker role, you will be assigned to one house to look after one client. However, other shifts may be available in our nearby housing.

As an empathetic and dedicated individual, you will rapidly assume a significant role in our housing client’s lives, allowing them to live their best life and meet all of their goals.

In this role, you will be required to undertake the following tasks:

  • encouraging the performing basic hygiene tasks, such as bathing and brushing teeth
  • daily living tasks such as cooking, cleaning and doing laundry.
  • transporting clients to therapy or medical appointments and/or take them shopping and completing other chores
  • helping with complex life chores such as application forms
  • helping clients to enjoy activities, such as art, music or outings when appropriate
  • helping clients to engage with community services
  • assisting in building client self-image and self-confidence, usually at the direction of a therapist
  • cleaning rooms, and/or providing assistance to help clients clean their rooms
  • medication administration (only with appropriate training and only when a medication plan is in place under the recognisance of an appropriate health professional)
  • behaviour observation and support at the behest of a therapist or specialist

While we value experience, we understand that it comes in many forms: classroom learning, on the job, life experience or caring for a friend or relative with a disability are all valid.

Our Support Workers are expected to conform to the NDIS Code of Conduct at all times.

About you …

You are an empathetic, competent and diligent person who is proud to provide assistance to individuals with physical, developmental or cognitive disabilities.

You’ll need to be a compassionate and detail-oriented person who possesses strong listening and oral communication skills. Patience, a passion for helping people and being a consummate team player are also essential.

Teamwork is necessary but you will need the ability to work independently with clients to assist them to achieve their goals. .

To be successful in this role you need to possess the following:

Essential skills & competencies:

  • Clear and effective communication skills
  • Ability to establish rapport with a wide variety of people
  • Ability to work as a team
  • Excellent organisational skills
  • Basic IT literacy and skills
  • Self-motivation and the ability to identify and complete needed tasks without direct supervision
  • Attention to detail and accuracy in record management and maintenance

Experience & Qualifications:

There is no mandatory experience requirement, except that all successful applicants must have completed the free NDIS-mandated module “Quality, Safety and You”. This can be found on the NDIS website.

Certificate level qualifications, such as Disability Services or Community Services, are well regarded, and Aged Care qualifications are also a good indicator of skills.

A note on gender: This client has behavioural issues, and an Occupational Therapist as identified inappropriate behaviour toward female support workers as likely to make working with him difficult for females. While we are an equal opportunity employer in all cases, we would only consider female workers if they have a history of working with such behavioural issues and have the tools and techniques to deal with it.

To commence work, all Support Workers will need the following:

  • Police Clearance
  • Department of Human Services Disability Services Employment Screening (DSES) Clearance

In South Australia, it is permissible to have the older DCSI clearances if they are still valid, in place of the DSES.

We are determined to employ dedicated and caring people!

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Our process will include questions on your attitudes and personality, and we are sure you understand that we only want the best for our clients.

We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.